Question 1

Which term refers to organizations that have the best possible fit between their social system and their technical system?

Accepted Answer

A)   workforce analysis systems
B)   holistic management systems
C)   supply chain systems
D)   high-performance work systems
E)   total quality management systemsF) D) and E)
G) A) and E)

Question 2

The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitutes

Accepted Answer

A)   outsourcing.
B)   alternative work arrangements.
C)   consolidation.
D)   high-performance work systems.
E)   offshoring.F) A) and C)
G) A) and E)

Question 3

What is the most common reason why U.S. organizations hire employees in foreign countries?

Accepted Answer

A)   lack of technology in the United States.
B)   lack of demand for their products in the United States.
C)   poor quality of labor in the United States.
D)   governmental pressure
E)   low cost of labor in foreign countriesF) A) and D)
G) A) and C)

Question 4

Gamma is a company that develops software to help businesses with data processing. Their software performs multiple business functions, including processing payrolls, generating tax information for employees, and managing performance evaluation reports. The software is hosted on a remote server maintained by Gamma, and client businesses can access it online. Which technology is being used by Gamma to perform the computing tasks for other businesses?

Accepted Answer

A)   intranet portal
B)   HR dashboard
C)   data mining
D)   cloud computing
E)   artificial intelligenceF) A) and E)
G) All of the above

Question 5

EnTech Inc., an electronics manufacturer, is headquartered in Florida. The firm shifted its operations from Florida to China due to lower labor costs and the availability of required skills in China. This scenario indicates that EnTech engaged in the practice of

Accepted Answer

A)   downsizing.
B)   reengineering.
C)   offshoring.
D)   benchmarking.
E)   acquiring.F) A) and B)
G) B) and D)

Question 6

During downsizing, the HRM function must "surgically" reduce the workforce by cutting only the workers who are less valuable in their performance. What is a reason for this being difficult to achieve?

Accepted Answer

A)   The definition of "less valuable" is fluid and hard to define.
B)   Downsizing companies tend to have a strong, interconnected hierarchy.
C)   The best workers may leave before the organization lays off anyone.
D)   Voluntary turnover is encouraged for all levels of employees.
E)   Decision making has become decentralized, leaving no department with the power to reduce the workforce.F) All of the above
G) A) and E)

Question 7

Clark Corp., an automobile manufacturer, purchases Forward Inc., a company that produces auto parts and accessories. This scenario exemplifies

Accepted Answer

A)   consolidation.
B)   a partnership.
C)   an acquisition.
D)   a joint venture.
E)   a strategic alliance.F) C) and D)
G) A) and C)

Question 8

What is a characteristic of current-day high-performance work systems?

Accepted Answer

A)   mismatches in technical system and social system
B)   employee empowerment in decision making
C)   increase in individual assignments
D)   centralized decision making
E)   reduced reliance on knowledge workersF) B) and D)
G) B) and C)

Question 9

Companies are finding that to survive they must contend in international markets as well as fend off foreign competitors' attempts to gain ground in the United States. What would help businesses in the United States meet these challenges?

Accepted Answer

A)   They must focus on developing domestic markets rather than on developing global markets.
B)   They must hire only from a domestic labor pool.
C)   They must prepare employees for global assignments.
D)   They must eliminate reshoring-reestablishing operations in North America.
E)   They must reduce the workforce with a "grenade" approach-by eliminating an entire group of employees.F) A) and E)
G) A) and B)

Question 10

Which term refers to the intentional practice of changing jobs frequently?

Accepted Answer

A)   job hopping
B)   moonlighting
C)   job enlargement
D)   job enrichment
E)   freelancingF) B) and C)
G) A) and E)

Question 11

Hadley, a business researcher, believes that organizations will have to spend a lot of money on employee health care in the future. Her colleague Owen argues that organizations will not have to increase their spending on employee health care benefits. Which statement weakens Owen's argument?

Accepted Answer

A)   The labor force is expected to grow at a greater rate by 2026 than at any other time in U.S. history.
B)   The largest proportion of the labor force is expected to be in the 16- to 25-year age group.
C)   The fastest-growing age group is workers 16-25, who are prone to having accidents.
D)   The fastest-growing share of the workforce is at least 55 years old.
E)   The total cost of labor in the United States will decrease considerably in the near future.F) A) and D)
G) A) and C)

Question 12

The external labor market consists of

Accepted Answer

A)   contract workers in the organization.
B)   current employees of the organization.
C)   individuals who are actively seeking employment.
D)   employees who have direct contact with customers.
E)   employees of the immediate competitors of the organization.F) A) and E)
G) A) and D)

Question 13

Explain what a psychological contract is and compare the traditional version to the new type.

Accepted Answer

A psychological contract is a descriptio...

Question 14

The new type of psychological contract has resulted in reduced

Accepted Answer

A)   creativity.
B)   employee compensation.
C)   flexibility.
D)   training and development opportunities.
E)   job security.F) A) and E)
G) B) and E)

Question 15

List the activities involved in managing cultural diversity.

Accepted Answer

Managing cultural diversity includes:
1....

Question 16

When two firms in one industry join together to hold a greater share of the industry, it represents a consolidation.

Accepted Answer

A) True 
 B)False

Question 17

The use of employee empowerment has shifted the recruiting focus away from general cognitive and interpersonal skills toward technical skills.

Accepted Answer

A) True 
 B)False

Question 18

What is an HR dashboard?

Accepted Answer

A)   a messaging system used by HR managers to communicate with employees
B)   a display of how the company is performing on specific HR metrics
C)   a tool used to measure the profitability and growth rate of the organization
D)   a computer system used to acquire and distribute information about work schedules and job duties
E)   a system used to store, analyze, and process the information regarding the levels of demand and inventoryF) A) and B)
G) A) and C)

Question 19

Which scenario exemplifies an individual in the external labor market?

Accepted Answer

A)   Sarah, a contract worker, working for a certain period specified in a written contract
B)   Drew, a temporary worker, being paid by a company for his services
C)   Morgan, an engineering graduate, looking for a job
D)   Silas, an employee, going through training
E)   Jamaal, an employee, securing his financial services certificationF) A) and D)
G) B) and C)

Question 20

Which observation about reengineering is true?

Accepted Answer

A)   It is primarily concerned with production processes.
B)   Critical processes are not altered during this process.
C)   Rapidly changing customer needs and technologies necessitate reengineering.
D)   It has no impact on human resource practices and systems.
E)   Retaining the current work processes with minimal change requires reengineering.F) D) and E)
G) B) and C)

Exam 2: Trends in Human Resource Management

The external labor market consists of

Correct Answer
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When two firms in one industry join together to hold a greater share of the industry, it represents a consolidation.

Correct Answer
verified

Which scenario exemplifies an individual in the external labor market?

Correct Answer
verified

What is the most common reason why U.S. organizations hire employees in foreign countries?

Correct Answer
verified

What is a characteristic of current-day high-performance work systems?

Correct Answer
verified

The new type of psychological contract has resulted in reduced

Correct Answer
verified

Companies are finding that to survive they must contend in international markets as well as fend off foreign competitors' attempts to gain ground in the United States. What would help businesses in the United States meet these challenges?

Correct Answer
verified

EnTech Inc., an electronics manufacturer, is headquartered in Florida. The firm shifted its operations from Florida to China due to lower labor costs and the availability of required skills in China. This scenario indicates that EnTech engaged in the practice of

Correct Answer
verified

Which term refers to organizations that have the best possible fit between their social system and their technical system?

Correct Answer
verified

The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitutes

Correct Answer
verified

During downsizing, the HRM function must "surgically" reduce the workforce by cutting only the workers who are less valuable in their performance. What is a reason for this being difficult to achieve?

Correct Answer
verified

Which term refers to the intentional practice of changing jobs frequently?

Correct Answer
verified

Correct Answer
verified

List the activities involved in managing cultural diversity.

Correct Answer
verified
Managing cultural diversity includes:
1....
View Answer

Explain what a psychological contract is and compare the traditional version to the new type.

Correct Answer
verified
A psychological contract is a descriptio...
View Answer

Which observation about reengineering is true?

Correct Answer
verified

Clark Corp., an automobile manufacturer, purchases Forward Inc., a company that produces auto parts and accessories. This scenario exemplifies

Correct Answer
verified

What is an HR dashboard?

Correct Answer
verified

Hadley, a business researcher, believes that organizations will have to spend a lot of money on employee health care in the future. Her colleague Owen argues that organizations will not have to increase their spending on employee health care benefits. Which statement weakens Owen's argument?

Correct Answer
verified

The use of employee empowerment has shifted the recruiting focus away from general cognitive and interpersonal skills toward technical skills.

Correct Answer
verified

Exam 2: Trends in Human Resource Management

The external labor market consists of

Correct AnswerverifiedShow Answer

When two firms in one industry join together to hold a greater share of the industry, it represents a consolidation.

Correct AnswerverifiedShow Answer

Which scenario exemplifies an individual in the external labor market?

Correct AnswerverifiedShow Answer

What is the most common reason why U.S. organizations hire employees in foreign countries?

Correct AnswerverifiedShow Answer

What is a characteristic of current-day high-performance work systems?

Correct AnswerverifiedShow Answer

The new type of psychological contract has resulted in reduced

Correct AnswerverifiedShow Answer

Companies are finding that to survive they must contend in international markets as well as fend off foreign competitors' attempts to gain ground in the United States. What would help businesses in the United States meet these challenges?

Correct AnswerverifiedShow Answer

EnTech Inc., an electronics manufacturer, is headquartered in Florida. The firm shifted its operations from Florida to China due to lower labor costs and the availability of required skills in China. This scenario indicates that EnTech engaged in the practice of

Correct AnswerverifiedShow Answer

Which term refers to organizations that have the best possible fit between their social system and their technical system?

Correct AnswerverifiedShow Answer

The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitutes

Correct AnswerverifiedShow Answer

During downsizing, the HRM function must "surgically" reduce the workforce by cutting only the workers who are less valuable in their performance. What is a reason for this being difficult to achieve?

Correct AnswerverifiedShow Answer

Which term refers to the intentional practice of changing jobs frequently?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

List the activities involved in managing cultural diversity.

Correct AnswerverifiedManaging cultural diversity includes:1....View AnswerShow Answer

Explain what a psychological contract is and compare the traditional version to the new type.

Correct AnswerverifiedA psychological contract is a descriptio...View AnswerShow Answer

Which observation about reengineering is true?

Correct AnswerverifiedShow Answer

Clark Corp., an automobile manufacturer, purchases Forward Inc., a company that produces auto parts and accessories. This scenario exemplifies

Correct AnswerverifiedShow Answer

What is an HR dashboard?

Correct AnswerverifiedShow Answer

Hadley, a business researcher, believes that organizations will have to spend a lot of money on employee health care in the future. Her colleague Owen argues that organizations will not have to increase their spending on employee health care benefits. Which statement weakens Owen's argument?

Correct AnswerverifiedShow Answer

The use of employee empowerment has shifted the recruiting focus away from general cognitive and interpersonal skills toward technical skills.

Correct AnswerverifiedShow Answer

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Correct Answer
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verified
Managing cultural diversity includes:
1....
View Answer

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verified
A psychological contract is a descriptio...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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