Question 1

Total quality management is intended to bring about a continuous process of quality improvement.

Accepted Answer

A) True 
 B)False

Question 2

InTime Corp., a major watch manufacturer, purchases Antec Inc., a smaller company that makes watch bands. Following this purchase, the watch band operations are performed by the Antec Division of InTime Corp. This scenario is an example of an acquisition.

Accepted Answer

A) True 
 B)False

Question 3

The management of J&A Homes expects its employees to be enthusiastic about their work by seeking training, putting in long hours of work, initiating better work procedures, and maintaining a sound balance between professional life and personal life. In return, the firm's employees expect management to arrange for better incentives, flexible work schedules, and increased authority to execute their tasks. This scenario is an example of a(n)

Accepted Answer

A)   employee contract.
B)   offer letter.
C)   legal agreement.
D)   legal bond.
E)   psychological contract.F) C) and E)
G) B) and E)

Question 4

Skilled knowledge workers generally do not have job opportunities in a slow economy.

Accepted Answer

A) True 
 B)False

Question 5

Phineas Corp. has made a name for itself by following long-standing methods to manufacture wooden furniture. Recently, competitors using more modern technology have appeared in the furniture market, and Phineas has found its business suffering as a result. Using a TQM approach, what might help Phineas Corp. improve?

Accepted Answer

A)   Phineas should firmly resist engaging in any risk taking, instead continuing to follow its traditional methods and processes.
B)   Phineas management should not involve subordinates when looking to solve the corporation's problems.
C)   Phineas should create an atmosphere that promotes innovation.
D)   Phineas should ignore its customer needs and requests.
E)   Phineas should provide quality training only to those in top management.F) A) and B)
G) A) and C)

Question 6

Explain the problem of skill deficiencies in the U.S. workforce. What are companies doing to address this issue?

Accepted Answer

The increasing use of computers to do ro...

Question 7

Kasey changes jobs on a regular basis. She does this to secure better career growth opportunities and to decrease boredom. Kasey engages in

Accepted Answer

A)   freelancing.
B)   job enrichment.
C)   job hopping.
D)   benchmarking.
E)   moonlighting.F) C) and D)
G) B) and E)

Question 8

Miller Inc. is a large corporation preparing to acquire GrowIt, a start-up business. Miller has many policies and procedures based on years of experience. Employees at GrowIt are used to figuring out the best practices as they go along. How can Miller's HR professionals help the company prepare for the acquisition to succeed in spite of these differences?

Accepted Answer

A)   by replacing GrowIt's employees with new employees who will follow rules
B)   by reassuring everyone that any differences will disappear after the acquisition
C)   by identifying the differences and developing employees' skills in conflict resolution
D)   by planning systems to ensure there are no conflicts following the acquisition
E)   by training employees in how to set up new HR systemsF) B) and E)
G) D) and E)

Question 9

Nora is interested in a career in human resource management. She expected her first job to focus on giving employees access to information and enrollment forms for training, benefits, and other programs. However, she has since learned that HR employees spend less time doing that kind of work. Which trend is behind that change?

Accepted Answer

A)   Employees can now get such information through self-service.
B)   Benefits have been cut from most company programs.
C)   Managers have taken over those HR duties.
D)   Lack of voluntary participation has led to the elimination of employee training programs.
E)   Due to privacy laws, human resources cannot obtain any sensitive employee information.F) A) and C)
G) B) and D)

Question 10

Connor Cell, a large-scale cell phone manufacturer, buys Minnow Inc., a small cell phone manufacturer, to secure a greater share of the cell phone industry. This scenario exemplifies

Accepted Answer

A)   a consolidation.
B)   a partnership.
C)   downsizing.
D)   a merger.
E)   a strategic alliance.F) A) and B)
G) C) and E)

Exam 2: Trends in Human Resource Management

InTime Corp., a major watch manufacturer, purchases Antec Inc., a smaller company that makes watch bands. Following this purchase, the watch band operations are performed by the Antec Division of InTime Corp. This scenario is an example of an acquisition.

Correct Answer
verified

Explain the problem of skill deficiencies in the U.S. workforce. What are companies doing to address this issue?

Correct Answer
verified
The increasing use of computers to do ro...
View Answer

Kasey changes jobs on a regular basis. She does this to secure better career growth opportunities and to decrease boredom. Kasey engages in

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Connor Cell, a large-scale cell phone manufacturer, buys Minnow Inc., a small cell phone manufacturer, to secure a greater share of the cell phone industry. This scenario exemplifies

Correct Answer
verified

Total quality management is intended to bring about a continuous process of quality improvement.

Correct Answer
verified

Skilled knowledge workers generally do not have job opportunities in a slow economy.

Correct Answer
verified

Correct Answer
verified

Exam 2: Trends in Human Resource Management

InTime Corp., a major watch manufacturer, purchases Antec Inc., a smaller company that makes watch bands. Following this purchase, the watch band operations are performed by the Antec Division of InTime Corp. This scenario is an example of an acquisition.

Correct AnswerverifiedShow Answer

Explain the problem of skill deficiencies in the U.S. workforce. What are companies doing to address this issue?

Correct AnswerverifiedThe increasing use of computers to do ro...View AnswerShow Answer

Kasey changes jobs on a regular basis. She does this to secure better career growth opportunities and to decrease boredom. Kasey engages in

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Connor Cell, a large-scale cell phone manufacturer, buys Minnow Inc., a small cell phone manufacturer, to secure a greater share of the cell phone industry. This scenario exemplifies

Correct AnswerverifiedShow Answer

Total quality management is intended to bring about a continuous process of quality improvement.

Correct AnswerverifiedShow Answer

Skilled knowledge workers generally do not have job opportunities in a slow economy.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
The increasing use of computers to do ro...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified