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Exam 10: Motivating Employees

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Question 171

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Which of the following is a characteristic of Type A management?

A) lifetime employment
B) slow evaluation and promotion
C) non-specialized career path
D) individual decision-making

E) A) and C)
F) A) and B)

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Question 172

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Job enrichment is based on Herzberg's higher motivators,such as responsibility,achievement,and recognition.

A) True
B) False

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Question 173

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Management at the local Hottie Potatee,a potato bar with all the fixings is trying to improve task efficiency by breaking down jobs into simple steps and assigning each step to a different worker.The key benefit of this approach is that it is one of the most effective ways to achieve job enrichment.

Baby Boomers as managers need to understand that:

Equity judgments are precise,objective measurements of the fairness between an employee's effort and their compensation.

Rewards that come from someone else in recognition of good work are _________ rewards.

A college graduate with a degree in Psychology,Diana is in no hurry to find a job.In fact,she has elected to continue her education until she decides on the type of career she would like to pursue.Although she really likes some aspects of marketing,social work and social causes also appeal to her.Having worked part-time in a small business during college,she also thinks that working in her own business,independent of the control of others may also be the way to go.Diana is typical of:

____________ is based on the notion that setting ambitious but attainable goals will improve motivation and performance if the goals are accepted,accompanied by feedback,and facilitated by organizational conditions.

Although the overall unemployment rate during the past recession hovered between 9-10%,the unemployment rate for Millennials was much higher.As this generation struggled to find employment,they were often compelled to continue to live with their parents.Due to current economic concerns,this younger generation was struggling to fulfill _____________________.

Expectancy theory suggests that managers attempting to improve employee performance would be well advised to:

Which of the following statements about worker motivation is most consistent with the findings of the Hawthorne studies?

Currently,jobs at Idle Time Gaming are broken into small individual steps,and each employee is assigned to perform a different step in an effort to achieve task efficiency.This technique is known as job:

___________ is the characteristic of work concerned with the degree of freedom,independence and discretion an employee has in scheduling work and determining procedures.

Job enlargement is about breaking down a sizeable job into smaller parts so that the employee is not overwhelmed by a large task.

If you want to understand what motivates Generation X workers,it might be a good idea to study the personal experiences that this group shared - things such as stay at home moms and dads that worked very steady nine to five jobs,with hardly any fear of lay-offs.

Marla always strives to excel in her career.Several years ago,she finished college,finally achieving a Ph.D.Although she works as an educator and has a secure position at an urban college,she does not hold a faculty position at a prestigious university.It is obvious to her colleagues that Marla is unsatisfied with her position at work.She constantly gives coworkers subtle reminders of her superior academic credentials and only participates in work activities where she will assume a leadership role.Analyzing Marla's situation using Maslow's hierarchy of needs,which of the following needs are unmet?

Kanetra believes that if she leaves her employees unsupervised for a few minutes they will do nothing but slack off.She is known as the "Dragon Lady" at least behind her back) for the harsh criticism and punishment she disburses whenever an employee makes an error.Kanetra is a __________ manager.

High context cultures tend to jump right in and get work done with worrying about developing close work relationships.

Anthony is putting together an employee group to help add new technology to his company's existing products.He is seeking employees who are comfortable with new technologies,and who are flexible,adaptable,and have a strong sense of commitment to their work.Many of his company's newest and youngest employees probably would meet these criteri A.

In reinforcement theory,reprimands and reductions in pay are examples of negative reinforcements.