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Exam 10: Motivating Employees

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Question 191

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Safety needs are placed at the lowest level in Maslow's hierarchy of needs.

A) True
B) False

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Question 192

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Job simplification is an extension of the ideas of Frederick Herzberg.

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B) False

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Question 193

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John Noble speculated that Howie really didn't know much about his employees,including the types of rewards that they found meaningful and whether they personally felt that if they worked hard,they could achieve a reward.Noble's thoughts referred to:

Company A just bought one of their competitors Company B) .The CEO announced last week that employees at the newly acquired firm Company B) will get raises that are equal to what persons doing the same jobs at Company A are making.The announcement has caused quite a stir at Company A because it is common knowledge that the culture at Company B is quite different from their culture.For one thing,Company B employees take hour-long lunches,while Company A lunch breaks are ½ hour.Company B employees get another ½ hour each day for exercise,while Company A employees have never enjoyed this privilege.Company B employees expect three weeks vacation each year,while Company A employees get two weeks only after they have been with the company for three years.If the CEO goes through with his plans,which of the following is a response that he is likely to get from employees at the combined company?

At Solar Concepts,Inc. ,employees are promised long-term employment and are involved in decision-making.The employees follow a somewhat specialized career path and have individual responsibility for results.Solar Concept's approach is an example of:

Herzberg's research found that the factor that ranked highest as a motivator was:

In reinforcement theory,extinction refers to a strategy of responding to undesirable behavior with negative reinforcements,such as verbally reprimanding an employee in front of his peers.

According to Herzberg,which of the following groups of motivational factors would give employees the most satisfaction?

Generation X employees are likely to:

Maslow would classify the need for recognition from others and for self respect as _________ needs.

The degree to which a job has a substantial impact on the lives or work of others in the organization is referred to as:

Job rotation attempts to make a job more interesting and motivating by moving employees from one job to another.

John dropped out of school after the ninth grade and now must support himself though he has few skills.He is a part-time employee at a small retailer earning the minimum wage.John would like to earn more,but hasn't been able to find a better job.He is having a hard time paying his rent and utility bills and has quit eating breakfast to try to save on his food bills.John is having trouble meeting his:

For several years now economists have debated with human rights activists regarding their concern for workers in third world developing) nations.Economists state that the employment provided by sweatshops in these nations,although not ideal,is better than what was available to these workers before these jobs existed.According to Maslow,

Frederick Taylor's ideas about improving worker productivity attracted a lot of attention at the time,but had little lasting significance.

Maalem Ben Ali is a refugee from Ethiopia who has none of the basic necessities Americans take for granted.He lives in an overcrowded tent in a refugee camp.He is often hungry and thirsty because food is scarce in the camp and the main water supply is polluted.According to Maslow,Maalem Ben Ali will be motivated to satisfy his ___________ needs,before addressing other concerns.

As a motivational technique,open communication is enhanced when management provides several opportunities for employees to congregate and share ideas.

As the marketing director for Chipper's Golf Resort,you are making plans for the annual golf tournament,and trying to decide on dollar prizes.In past years,you successfully raised $25,000 through registration fees and sponsorship.After learning that in past years,you successfully raised in excess of $25,000 through registration fees and sponsorship,the general manager wants to make the top prize $10,000.His exact words were,"We can attract some great talent at the level!" At your morning meeting,you inquire: "Can we afford to announce a $10,000 prize at the expense of losing out on a portion of the registration fees if some of our past participants decide not to enter the tournament? You explain to the general manager that if you set the prize too high,several better than average golfers in the area will find it to be "out of their league" and will be unmotivated to participate or spend the money.Your analysis of the situation is reasonable according to ____________.

Most employees in less-developed nations are motivated by the desire to satisfy:

The tendency for people to behave differently when they know they are being studied is known as the: