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Out-Tel,a computer chip manufacturer,knowingly sold defective chips and failed to notify customers of the potential problems.When the problem became public knowledge,the firm's stock price fell dramatically.This illustrates the value that investors place on the ethical behavior of businesses.

A) True
B) False

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Blake Mycoskie started a shoe business known as TOMS.As a social entrepreneur,Mr.Mycoskie takes the concept of ___________________ to a new level.TOMS social causes are directly related to the firm's expertise: selling shoes.


A) social auditing
B) corporate social initiative
C) corporate policy
D) corporate philanthropy

E) A) and C)
F) C) and D)

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Studies show that consumers are not concerned about the socially conscious behavior of the firms with which they do business.

A) True
B) False

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Explain the difference between a compliance-based ethics code and an integrity-based ethics code.

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Compliance-based ethics codes emphasize ...

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The social audit is:


A) a company report that always include a net social contribution.
B) a government mandated report required of all firms who have a business license.
C) a company report that measures the firm's social contributions inside and outside of the firm.
D) a recent development that creates a ratio to compare a firm's corporate philanthropy to its profits.

E) B) and C)
F) None of the above

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Bernie Madoff's Ponzi scheme swindled about $65 million from customers who invested with his firm.Enron and WorldCom participated in inappropriate accounting methods.According to the Legal Briefcase,"Cost of Corruption":


A) The notion that the financial system is complicated and difficult to understand often perpetuates these crimes.
B) Madoff was convicted for his crime because he was a "lone ranger" in white-collar crime,whereas Enron and WorldCom were part of the "too big to fail" corporations.The government was compelled to protect them due to the fact that too many people would lose their jobs.
C) Ponzi schemes are not illegal.This was a case of "buyer beware." The investor must take the majority of the responsibility for not performing due diligence prior to investing with Madoff.
D) Enron's and WorldCom's executives were acquitted of crime because they were using generally accepted accounting principles,and no whistleblowers came forward to attest to any wrongdoing.

E) B) and C)
F) None of the above

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Business relationships often present ethical dilemmas that are:


A) not easily resolved.
B) easily resolved by following the relevant laws.
C) best resolved by creating a win-lose situation.
D) irrelevant and therefore require no action.

E) A) and D)
F) All of the above

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Zach spent several months developing a good relationship with a business client.The client is now buying a significant amount of product from Zach's company,resulting in high commissions for Zach,personally.After checking the sales records for the past six months,Ben a sales colleague of Zach's) started visiting the same client in the hopes of capturing some of the client's business too.Although he considers it "legal and fair game",sales reps in his firm have begun to avoid him because they consider it a violation of:


A) company-based ethics.
B) compliance-based ethics.
C) integrity-based ethics.
D) whistleblowing-based ethics.

E) B) and C)
F) None of the above

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Which of the following people would be most in favor of CSR Corporate Social Responsibility) ?


A) Milton Friedman
B) Adam Smith
C) Bill Gates
D) Kenneth Lay

E) A) and B)
F) B) and D)

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Making ethical choices is always easy.

A) True
B) False

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The brewers of Budweiser beer encourage their customers to drink responsibly and "know when to say when." This reflects a compliance-based approach to ethics.

A) True
B) False

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False

In the Reaching Beyond our Borders box titled,"Ethical Culture Clash",the story proves that a large multi-national company such as Motorola can ask its employees,and should expect them to follow the same ethical standards they would practice if living and working within the U.S.borders.

A) True
B) False

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False

If a business fails to meet its responsibilities to its employees,which of the following is likely to occur?


A) There is reduced employee turnover.
B) Employees believe it is easier to get ahead.
C) More jobs are created.
D) Employees do the minimum needed to get by.

E) A) and C)
F) A) and B)

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Idle Time Gaming,Inc. ,would like its employees,customers,and the general public to be aware of the activities and programs it has achieved for the community over the past year.The company might consider performing a:


A) contributory analysis.
B) responsibility review.
C) social audit.
D) annual payment report.

E) A) and B)
F) None of the above

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A recent study revealed that employee fraud causes 30% of all business failures.

A) True
B) False

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After a few years of being in business,employees who worked for a start-up software company noticed that the owner overlooked certain questionable actions of high billing associates,versus other employees who worked hard but only brought in an average number of new clients each month.With respect to what you learned in this chapter about the ethical behavior of many Americans,which of the following statements applies here?


A) This story indicates that moral absolutes are very prevalent today in business settings.
B) The owner will continue to operate this way until someone blows the whistle.
C) We cannot expect people in the U.S.to all follow similar ethical patterns because there are too many cultures to deal with.Businesses are no different.
D) As is often the case today,some leaders will look at each situation individually when making value judgments.

E) All of the above
F) A) and B)

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D

The first step when facing an ethical dilemma is to ask:


A) "Is it legal?"
B) "Is it balanced?"
C) "How will it make me feel about myself?"
D) "Is it ethical?"

E) None of the above
F) B) and D)

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Insider trading occurs when employees of publicly traded companies use private company information to profit in the stock market.

A) True
B) False

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Green washing:


A) is the most popular sub-movement of the green movement.
B) clears the path for a firm to develop products and services that benefit society.
C) is the appearance of being "green",when in fact the business is only making green claims without genuinely demonstrating a commitment to going green.
D) changing one's entire product line to only offering green products.

E) A) and B)
F) A) and C)

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A society gets into trouble when people consider only what is illegal and not also what is ethical or unethical.

A) True
B) False

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