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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 131

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The ________ protects individuals over the age of 40 from discrimination based on age with respect to issues such as hiring, promotions, job benefits, and assignments.

A) Age Discrimination in Employment Act of 1967
B) Equal Employment Opportunity Act of 1998
C) Fair Labor Standards Act of 1938
D) Employee Rights and Responsibilities Act of 1983

E) A) and B)
F) All of the above

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Question 132

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Most firms today are checking the backgrounds of job applicants more carefully than they did in the past.

A) True
B) False

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Question 133

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The second step in human resource planning consists of conducting job analyses. Through observation and research, the manager will collect information on the kinds of things that each job title performs and how they are performed, as well as the skill and knowledge requirements for doing the job.

At Securitas Financial Consulting, employees are allowed to choose what time they start each work day, as long as they arrive between the hours of 7:00 a.m. and 10:00 a.m. They must be on the job from 10:00 a.m. until noon and from 1:00 p.m. until 3:00 p.m. They are required to work a total of 8 hours each day, so the earlier they arrive, the earlier they can leave. This is a ________ system.

Examples of soft benefits that a firm might offer are: onsite medical services and fitness centers.

A major purpose of employee orientation programs is to

Top-level managers can benefit from having their performance evaluated by subordinates.

________ is the easiest kind of training to implement, when the job requires simple tasks and/or is repetitive.

A disadvantage of flextime plans is that they often

This is Anne's year! She finally broke through the "glass ceiling"-meaning she has reached an executive-level position with her company, with a salary upward of $200,000. Recently a competitor firm has approached her offering her $15,000 less in salary, but the job would come with an upgraded car, memberships in two country clubs of her choice, an additional two weeks paid vacation with use of the company's villa in Jamaica, and paid financial counseling. With respect to compensation, Anne

Most experienced workers have a clear idea of what is expected of them even if managers do not communicate their expectations explicitly.

Employers must verify that employment candidates are eligible to work in the U.S. as mandated by the

Affirmative action programs are the least controversial method of correcting job inequities created by past discrimination.

Essentially, the steps of the human resource plan require the HR professional to (1) take inventory of the type of workers (including the skills of the workers) that the business already has, in order to determine if it has the most up-to-date workforce for its needs; he/she then proceeds with (2) analyzing each job; (3) forecasting the firm's requirements for various job titles; and (4) making a determination of the future supply of skilled labor available to meet the demands of the business. Lastly, the HR professional (5) develops a human resource strategic plan.

On-the-job training is best suited for jobs that are easily learned or require the employee to perform repetitive physical tasks.

A recent study has shown that the most effective way for most firms to improve worker productivity is to increase expenditures on machinery and equipment.

Tony works in purchasing for the Epic Electronics on the East Coast. He arrives at work at 6:00 a.m. and leaves by 3:00 p.m. He enjoys this schedule because he is an early riser. A disadvantage to the company in allowing Tony to use flextime is

Recruitment is a set of activities undertaken for attracting qualified people, at the right time.

In a(n) ________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

The strategy of giving managers assignments in a variety of departments in order to expose them to different functions is called apprenticeship training.