Question 1

A meaningful mission statement should address topics such as the organization's

Accepted Answer

A)   form of ownership and methods of financing.
B)   self-concept and company philosophy.
C)   advertising strategy and distribution plan.
D)   tactical plans and contingency plans.E) B) and C)
F) C) and D)

Question 2

Planning is the function of management that includes anticipating future trends and determining the best strategies and tactics to achieve an organization's goals and objectives.

Accepted Answer

A) True 
 B)False

Question 3

The level of management that is directly responsible for assigning specific jobs to workers and evaluating their daily performance is called

Accepted Answer

A)   primary management.
B)   middle management.
C)   supervisory management.
D)   secondary management.E) A) and C)
F) A) and B)

Question 4

The revolution in management that is currently under way suggests that the most effective managers of the future will

Accepted Answer

A)   be very strict in their treatment of workers.
B)   emphasize individual initiative rather than teamwork.
C)   specialize in performing one of the four management functions.
D)   emphasize teamwork.E) B) and D)
F) None of the above

Question 5

One step in the rational decision-making model is to develop alternatives.

Accepted Answer

A) True 
 B)False

Question 6

Management is more progressive today. There is more emphasis on

Accepted Answer

A)   individual work that can be successfully measured.
B)   working in teams.
C)   striving to eliminate the control function of management.
D)   placing greater reliance on the government for financing.E) A) and D)
F) None of the above

Question 7

Leaders

Accepted Answer

A)   embrace change.
B)   are mainly concerned with tactical issues as opposed to change issues.
C)   tend to do the work themselves rather than delegate it to others.
D)   strive to maintain order and stability.E) None of the above
F) A) and B)

Question 8

As a manager with D-Lighting Industries, part of Darius' job is to make specific short-term decisions about what his department must do to achieve D-Lighting's long-term success. Darius is involved in

Accepted Answer

A)   strategic planning.
B)   contingency planning.
C)   tactical planning.
D)   complimentary planning.E) B) and D)
F) A) and B)

Question 9

Sylvia is responsible for hiring, motivating, and retaining the best employees for her organization. Sylvia is in charge of

Accepted Answer

A)   staffing.
B)   orienting.
C)   directing.
D)   facilitating.E) A) and C)
F) B) and C)

Question 10

Ahmed is a department head at Southwest City Hospital. He spends most of his time training and coaching employees to perform their jobs more effectively and teaching other managers to be better leaders. Ahmed's job requires him to make full use of his

Accepted Answer

A)   technical skills.
B)   conceptual skills.
C)   orientation skills.
D)   human relations skills.E) A) and B)
F) None of the above

Question 11

Which of the following activities would be a part of the leading function of management?

Accepted Answer

A)   Devising a new strategic plan to enter a new foreign market currently dominated by a competing firm
B)   Recruiting qualified workers to join the organization and assigning them to their proper position
C)   Examining a financial report to see whether the firm's profits are improving and taking corrective action if they are not
D)   Training and coaching workers to help them understand their job and perform it effectivelyE) A) and C)
F) B) and D)

Question 12

Which of the following management positions is responsible for getting the right information to other managers to enable them to make better decisions?

Accepted Answer

A)   Chief Executive Officer (CEO) 
B)   Chief Financial Officer (CFO) 
C)   Chief Planning Officer (CPO) 
D)   Chief Information Officer (CIO) E) All of the above
F) C) and D)

Question 13

The four key management functions are planning, organizing, leading, and controlling.

Accepted Answer

A) True 
 B)False

Question 14

Leadership, coaching, and morale building are all part of a manager's ________ skills.

Accepted Answer

A)   technical
B)   theoretical
C)   empirical
D)   human relationsE) B) and C)
F) None of the above

Question 15

________ involves recruiting, hiring, motivating, and retaining the best people available to accomplish the company's objectives.

Accepted Answer

A)   Directing
B)   Planning
C)   Leading
D)   StaffingE) A) and D)
F) C) and D)

Question 16

Accounting and finance are important for control systems because they provide the numbers management needs to evaluate progress.

Accepted Answer

A) True 
 B)False

Question 17

Quiang spent two hours going over quality reports to figure out if his team is meeting quality standards he set for the current month. Quiang's efforts are part of the ________ function of management.

Accepted Answer

A)   planning
B)   organizing
C)   directing
D)   controllingE) A) and C)
F) None of the above

Question 18

At PharmaPros, the highly regarded research team relies on top management to provide its strategic direction. After that, researchers work on their own to develop new medications to satisfy customer needs and company profit objectives. Middle management at PharmaPros practice ________.

Accepted Answer

A)   free-rein leadership
B)   consultative leadership
C)   projectory leadership
D)   autocratic leadershipE) All of the above
F) B) and C)

Question 19

________ means giving employees the authority and responsibility to respond quickly to customer requests.

Accepted Answer

A)   Restructuring
B)   Delineating
C)   Empowerment
D)   IntrapreneuringE) A) and B)
F) C) and D)

Question 20

Tactical planning is concerned with

Accepted Answer

A)   determining the best way to cope with an emergency situation.
B)   developing detailed strategies about what is to be done, who is to do it, and how it is to be done.
C)   devising temporary courses of action to be used if the primary plans do not achieve the desired results.
D)   setting long-run goals that will govern the general course of the organization for years.E) None of the above
F) A) and D)

Exam 7: Management and Leadership

________ involves recruiting, hiring, motivating, and retaining the best people available to accomplish the company's objectives.

Correct AnswerverifiedShow Answer

The revolution in management that is currently under way suggests that the most effective managers of the future will

Correct AnswerverifiedShow Answer

At PharmaPros, the highly regarded research team relies on top management to provide its strategic direction. After that, researchers work on their own to develop new medications to satisfy customer needs and company profit objectives. Middle management at PharmaPros practice ________.

Correct AnswerverifiedShow Answer

A meaningful mission statement should address topics such as the organization's

Correct AnswerverifiedShow Answer

One step in the rational decision-making model is to develop alternatives.

Correct AnswerverifiedShow Answer

Tactical planning is concerned with

Correct AnswerverifiedShow Answer

Accounting and finance are important for control systems because they provide the numbers management needs to evaluate progress.

Correct AnswerverifiedShow Answer

The four key management functions are planning, organizing, leading, and controlling.

Correct AnswerverifiedShow Answer

As a manager with D-Lighting Industries, part of Darius' job is to make specific short-term decisions about what his department must do to achieve D-Lighting's long-term success. Darius is involved in

Correct AnswerverifiedShow Answer

Leaders

Correct AnswerverifiedShow Answer

Ahmed is a department head at Southwest City Hospital. He spends most of his time training and coaching employees to perform their jobs more effectively and teaching other managers to be better leaders. Ahmed's job requires him to make full use of his

Correct AnswerverifiedShow Answer

________ means giving employees the authority and responsibility to respond quickly to customer requests.

Correct AnswerverifiedShow Answer

Management is more progressive today. There is more emphasis on

Correct AnswerverifiedShow Answer

Quiang spent two hours going over quality reports to figure out if his team is meeting quality standards he set for the current month. Quiang's efforts are part of the ________ function of management.

Correct AnswerverifiedShow Answer

Which of the following activities would be a part of the leading function of management?

Correct AnswerverifiedShow Answer

Leadership, coaching, and morale building are all part of a manager's ________ skills.

Correct AnswerverifiedShow Answer

Planning is the function of management that includes anticipating future trends and determining the best strategies and tactics to achieve an organization's goals and objectives.

Correct AnswerverifiedShow Answer

The level of management that is directly responsible for assigning specific jobs to workers and evaluating their daily performance is called

Correct AnswerverifiedShow Answer

Sylvia is responsible for hiring, motivating, and retaining the best employees for her organization. Sylvia is in charge of

Correct AnswerverifiedShow Answer

Which of the following management positions is responsible for getting the right information to other managers to enable them to make better decisions?

Correct AnswerverifiedShow Answer

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