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A trademark is a brand that provides exclusive legal protection for a brand name and a pictorial design.

A) True
B) False

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Codes on packaging can help stores control inventory.

A) True
B) False

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What combines all of the promotional tools into one comprehensive promotional strategy?


A) IMC
B) cost-benefit analysis
C) social commerce
D) advertising

E) All of the above
F) A) and D)

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One way a firm can avoid a price war is to:


A) eliminate the fringe benefits offer to frequent customers.
B) determine their break-even point price.
C) use break-even segmentation.
D) add value to their product offering.

E) B) and C)
F) B) and D)

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A firm's product line refers to all of the different markets in which it sells the same good or service.

A) True
B) False

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While service providers offer product lines,they are unable to offer product mixes.

A) True
B) False

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The face-to-face presentation and promotion of goods is known as what?


A) intensive distribution
B) selective distribution
C) personal selling
D) advertising

E) A) and B)
F) A) and C)

Correct Answer

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Channels of distribution are part of what?


A) full service wholesalers
B) selective distribution
C) cost-benefit analysis
D) supply chain

E) C) and D)
F) B) and D)

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Fancy Feet sells high quality socks and stockings by sending catalogues to customers and offering them a toll-free telephone number so that they can call in their orders 24 hours a day any day of the year.Fancy Feet uses telemarketing.

A) True
B) False

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The break-even point is that level of sales where total revenues equals total costs.

A) True
B) False

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Brokers are marketing intermediaries that do not take title to the goods they help distribute.

A) True
B) False

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A distribution strategy that puts the product into as many retail outlets as possible is known as an intensive distribution strategy.

A) True
B) False

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Helen is considering adding a rack of greeting cards to her product offerings at Litton Books Unlimited.Her fixed costs associated with adding the greeting cards would be $300.Variable costs per card are $1 each.The greeting cards will sell for $2 each.Helen's break-even point would occur at _______cards sold.


A) 125
B) 300
C) 150
D) 600

E) A) and B)
F) B) and C)

Correct Answer

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When consumers decide to purchase a particular product,they:


A) decide on the product that advertises the most.
B) initially evaluate the product's package.
C) base their decision on a brand name nearly all of the time.
D) consider the total collection of benefits that the product offers.

E) A) and D)
F) None of the above

Correct Answer

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Advertising helps to cover the production costs of newspapers and magazines.

A) True
B) False

Correct Answer

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Despite the fact that microeconomic theory places a great deal of emphasis on price,marketers often try to find ways to compete on product attributes other than price.

A) True
B) False

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Break-even analysis determines profitability of a firm at various levels of sales.

A) True
B) False

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Home Depot and Walmart use what type of pricing strategy?


A) psychological
B) bundling
C) everyday low pricing
D) high-low

E) A) and B)
F) C) and D)

Correct Answer

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Brand value is based on the costs of developing and maintaining a brand in the marketplace.

A) True
B) False

Correct Answer

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One of the benefits of advertising on the Internet is that it provides a way to link firms and customers so that they can learn more about each other.

A) True
B) False

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