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Exam 13: Dealing With Employeemdashmanagement Issues and Relations

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Question 21

Multiple Choice

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In recent years,the emergence of_______ has changed the nature of work and threatened the jobs of many workers.

A) closed shop agreements
B) global competition
C) scientific management
D) yellow-dog contracts

E) B) and D)
F) C) and D)

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Question 22

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Strikes have become a very frequently used labour tactic.

A) True
B) False

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Question 23

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Under a closed shop arrangement,a company agrees to hire only workers who already belong to a union.

A(n) _______boycott is an attempt by labour to convince others to stop doing business with a firm that is the subject of a primary boycott.

Critics of labour unions argue that unions are no longer needed to protect workers from abusive and unfair treatment because:

Conciliation is the last step undertaken in the bargaining zone.

Labour unions were largely responsible for:

Federal legislation applies to unions and labour-management relations in which businesses?

Most historians view the union movement in Canada as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20th century.

The majority of grievances are handled by shop stewards and supervisory-level managers.

The Zendor Corporation operates a manufacturing plant in Bellridge.The work is arranged in an assembly line and is performed by semi-skilled and unskilled workers.These workers are looking into obtaining union representation.The type of union they would belong to would be classified an industrial union.

Some provinces have legislation banning the use of_______ or scabs as unions call them,during a strike.

Tactics used by management when collective bargaining breaks down include injunctions and lockouts.

In a(n) _______,all of the members are skilled specialists in a particular trade.

The rate of unionization is high in the public sector and low in the private sector.

Anna believes that her manager violated the terms of the negotiated labour-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:

CEOs only earn high salaries and bonuses when their companies earn substantial profits.

Decertification of a union is a government responsibility.

Union membership has declined in recent years.What has led to this decline,and what can unions do to turn this trend around?

The unionization rate is also known as the coverage rate.