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workers do not have the expectation of regular,full time employment.


A) Apprenticed
B) Underemployed
C) Contingent
D) Indentured

E) A) and B)
F) A) and C)

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An advantage of a skills-based system of pay for compensating teams is that such a system is easy to apply and administer.

A) True
B) False

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Flextime is appropriate for all organizations.

A) True
B) False

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Because of legal implications,managers should not use the results of performance appraisals to make decisions about promotions and compensation.

A) True
B) False

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A job description identifies and describes the type of person who should perform the job,including important qualifications,such as deduction,skills,and experience.

A) True
B) False

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In most organizations,mentoring occurs with employees considered to have strong potential.

A) True
B) False

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Performance appraisals are very useful for new,inexperienced workers and first-line managers,but have little value for top management.

A) True
B) False

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Employees at the Kempton Company have been complaining that the company's fringe benefits package forces all employees to take the same benefits regardless of differences in their needs.Kempton could reduce this criticism by establishing a cafeteria-style fringe benefits plan.

A) True
B) False

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The concept of reasonable accommodation means that all workers should be treated in the same manner.

A) True
B) False

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A way for top managers to gain a broad picture of their organization is through job rotation.

A) True
B) False

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A benefit plan that allows employees to choose the package of benefits they want up to a certain dollar amount is called a______ plan.


A) variable lifestyle
B) 401K
C) flexible spending
D) cafeteria-style

E) B) and C)
F) A) and D)

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A firm would be most likely to implement a policy of holding exit interviews if it wanted to:


A) make sure workers who agreed to telecommute understood their new responsibilities.
B) implement a golden handshake policy.
C) allow immediate supervisors one more chance to convince retiring workers to stay on the job.
D) find out why so many of its good employees were quitting.

E) A) and B)
F) A) and C)

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The ultimate resource of a firm is its:


A) business plan.
B) capital budget.
C) employees.
D) marketing mix.

E) All of the above
F) A) and D)

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A problem with the Hay system of compensating workers is that:


A) it can lead to resentment because more productive employees may earn less than employees who do not perform as well but have worked for the company longer.
B) it is difficult and expensive to administer because of the extensive paperwork needed to compute wages and salaries each pay period.
C) the EEOC has declared it illegal because it discriminates against older workers.
D) because it is relatively new,most workers and managers are unfamiliar with it.

E) B) and C)
F) None of the above

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Evan is angry and upset because he was passed over for a promotion even though he believes he was the most qualified candidate.He heard through the company grapevine the promotion went to a female because the firm was afraid of possible action by the law if they did not select a female.What Evan is experiencing is known as:


A) double indemnity.
B) de facto discrimination.
C) compensatory discrimination.
D) reverse discrimination.

E) C) and D)
F) B) and C)

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Job rotation helps lower-level managers prepare for higher-level positions by:


A) helping them hone their highly specialized technical skills.
B) letting them assume upper management positions for a limited time period.
C) giving them the opportunity to learn about every aspect of work performed in their department by spending a day doing the job of each person within the department.
D) exposing them to different functions within the organization,thus giving them the broad perspective needed by top managers.

E) B) and C)
F) All of the above

Correct Answer

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A disadvantage of job sharing is that it requires a firm to hire,train,motivate,and supervise more employees.

A) True
B) False

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Networking is only important at the highest levels of the organization.

A) True
B) False

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The human resource manager's job is easier today than it was in the past because a growing percentage of the work force is highly educated and well-prepared for jobs in the contemporary business environment.

A) True
B) False

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The last step in performance appraisal is to:


A) evaluate the employee's performance.
B) talk to the employee being appraised.
C) take any corrective action that the appraisal indicates is necessary.
D) use the results to make decisions about compensation,promotions,and additional training.

E) B) and C)
F) A) and D)

Correct Answer

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