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Exam 10: Producing World-Class Goods and Services

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Question 81

Multiple Choice

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A just-in-time inventory system usually reduces costs for:

A) the producer,but not its suppliers.
B) both the producer and its suppliers.
C) suppliers,but not the producer.
D) neither the supplier or the producer,though it does lead to more flexibility for both.

E) B) and C)
F) All of the above

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Question 82

Multiple Choice

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In today's quality control programs,emphasis is placed on:

A) achieving customer satisfaction.
B) producing goods at the lowest possible cost.
C) keeping labour costs as low as possible.
D) detecting errors at the end of the production process before the goods are shipped to customers.

E) All of the above
F) B) and D)

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Question 83

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Manufacturing firms that want to minimize time-to-market are likely to choose facility sites that give them easy access to their preferred modes of transportation.

The purpose of computer-integrated manufacturing (CIM)is to unite computer-aided design with computer-aided manufacturing.

Sophisticated software that enables computer-aided design machines to communicate with computer-aided manufacturing machines is called:

In__________ ,machines are designed to do multiple tasks so that they can produce a variety of products.

An assembly process involves physically or chemically manipulating raw materials to create a product.

What factors account for Canada's difficulties in the world's competitive race?

The________ has transformed the purchasing function in recent years by helping firms find the best suppliers and the best prices.

Carol Preston is the plant manager for a firm that makes coats and jackets.She would like to use CAD/CAM techniques to be able to custom-make these items.Unfortunately,CAD/CAM is much better suited for producing industrial goods like machinery and equipment than it is at producing consumer goods like coats and jackets.

Enterprise resource planning (ERP)can be used to link multiple firms into one integrated production unit.

A production process characterized by long production runs to turn out finished goods over time is known as a(n) :

J & R Industries typically produces very large batches of standardized products used by plumbers,such as pipe fittings and valves that must be produced in standard sizes.A continuous production process would work well for J & R.

The function that searches for high-quality material resources,finds the best suppliers and negotiates the best price is called planning.

Statistical quality control and statistical process control is designed to find errors before they happen.

MRP results are based on information provided by:

Marci is majoring in operations management at ABC University.Unfortunately,the evolution of Canada from a manufacturing-oriented to a service-oriented economy means that Marci will probably find few job openings in her chosen area.

At Stevens Manufacturing,workers are organized in teams that combine their efforts to produce complex units of a final product.Stevens is using a facility layout known as a(n) :

Unlike an assembly line where workers perform only a few tasks,in a ________layout, teams of workers combine to perform a variety of tasks needed to produce more complex units of a final product.

For Canadian manufacturers to be competitive,they must find ways to keep the costs of inputs down and yet still increase output.