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Exam 1: Supervision Tradition and Contemporary Trends

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Question 51

Multiple Choice

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Aubrey is a supervisor at Air Box Storage, a large web storage company. She pushes her employees to constantly reevaluate the methods they use to complete their tasks and develop better ways of doing them. In the context of the skills of successful managers, which set of skills does Aubrey demonstrate in this scenario?

A) Encouraging innovative thinking
B) External monitoring
C) Envisioning change
D) Taking risks for change

E) A) and D)
F) A) and C)

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Question 52

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Christie works as a supervisor at Rubrics Inc. She is engaged in preparing a budget for her department which includes all the expenditure made on furniture. Which of the following supervisory functions does this most accurately exemplify?

A) Planning
B) Leading
C) Organizing
D) Controlling

E) C) and D)
F) A) and B)

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Question 53

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Henry is an engineer in an aerospace company. He has excellent technical skills and enjoys his job, but he lacks interest in making plans and inspiring others to achieve their goals. Due to his superior technical ability, he is offered a promotion to a supervisory position. He turns out to be an unsuccessful supervisor. Which of the following characteristics of a successful supervisor did he lack?

Deciding on a department's goals and how to meet them most accurately describes the function of

Influencing employees to act (or not act) in a certain way is a primary part of the management function called

In the context of the skills of successful managers, presenting an appealing description of desirable outcomes that the unit can achieve and describing a proposed change with enthusiasm and conviction is primarily part of ________.

Choose a correct statement regarding workforce diversity.

In the context of the skills of successful managers, ________ primarily involves providing coaching and advice, providing opportunities for skill development, and helping people learn how to improve their skills.

On which of the following sets of management functions do higher-level managers usually spend most of their time?

Bob has been promoted to a supervisory position and will take charge of his work group in six months. He is anxious about his new position. In this scenario, Bob should focus on

Ray, a manager at Senzel Inc., wants to implement a new software in the company's processes. This software will help him monitor the productivity of his employees more effectively. However, before implementing the change, he discusses it with lower-level managers to understand the effect it will have on the internal environment of the company. Ray is primarily utilizing ________ skills in this scenario.

Jonathan, a new supervisor at Feedz Corp., has problems with assigning authority and tasks to different employees. He finds it difficult to match the skills of the employees with the tasks they perform. This affects the efficiency of his projects. In the context of the characteristics of a successful supervisor, Jonathan lacks

Ranjan, a professor at a university, teaches his management students about the ways to utilize resources and equipment in a job in order to achieve maximum efficiency and effectiveness. In the context of the functions of a supervisor, Ranjan discusses the ________ function.

Jia, a sales executive, performs exceptionally well at her work. Bill, Jia's supervisor, gives her monetary incentives for her outstanding performance. Bill is primarily exercising the ________ function of a supervisor.

Supervisors typically spend most of their time

Jinny, a technical assistant at TechCare Inc., loves her job. She takes pride in the fact that she is knowledge about her job. However, she associates with very few people at the office and dislikes ordering or requesting others to perform tasks. She finds it difficult to communicate with her superiors. From this scenario, we can infer that Jinny would be a poor supervisor because she lacks ________.

In an organization whose management is not committed to developing a diverse workforce, supervisors should not indulge in providing advice and coaching to female and nonwhite employees.

Discuss the changes that a person goes through when he or she gets promoted to a supervisory position.

Chang works as a supervisor at Corpus Inc. He finds that Emily, the only female employee in the office, has difficulties communicating effectively with her colleagues because of subtle discrimination. In the context of dealing with discrimination, Chang must

For a supervisor, conceptual skills include