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Margaret is passionately committed to animal rights. At an evening lecture required for her biology class, she learned that the title othe speaker's talk was "The Importance oAnimal Experimentation to Medical Advances." Offended and sure that the speaker had nothing ethical or interesting to say, Margaret ignored everything the speaker said and spent the whole lecture sending outraged tweets to other animal activists. According to your textbook, the primary cause oMargaret's poor listening was


A) poor concentration.
B) focusing on the speaker's topic.
C) being distracted by external interference.
D) jumping to conclusions.
E) spare "brain time."

F) None of the above
G) A) and E)

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Today was Samantha's birthday, and her friends were taking her out for a surprise evening. It was hard enough to pay attention to speeches on a hot afternoon, but Samantha's mind kept wandering to what her friends might be planning-and who might be coming. According to your textbook, the most important cause oSamantha's poor listening was


A) jumping to conclusions.
B) adapting to the situation.
C) not concentrating.
D) focusing on appearances.
E) failing to listen for main points.

F) D) and E)
G) B) and D)

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When Elizabeth listened to provide support for her friend whose mother was seriously ill, she was engaged in _______________ listening.

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Tara's campus organization has invited several travel agents to speak to the group about their best deals on trips for spring break. As Tara listens, she is deciding which travel package is the best one for her. During the presentations, she is engaged in which form olistening?


A) critical
B) appreciative
C) comprehensive
D) empathic
E) intimate

F) A) and E)
G) B) and D)

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Alena is listening to a speaker's evidence during a speech on genetically modified foods. According to your textbook, Alena should be asking:


A) Is the evidence from objective sources?
B) Is the evidence consistent with the speaker's delivery?
C) Is the evidence relevant to the speaker's claims?
D) all of the above.
E) a and c only.

F) B) and E)
G) B) and D)

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Brad is listening to a speaker explain how some new computer software works so Brad can use it in his business. According to your textbook, Brad is engaged in __________ listening.


A) passive
B) appreciative
C) active
D) comprehensive
E) empathic

F) A) and B)
G) B) and E)

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Listening to provide emotional support for someone is called empathic listening.

A) True
B) False

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According to your textbook, skilled listeners do not try to absorb a speaker's every word. Rather, they focus on three major aspects oa speech. Those aspects include


A) main points.
B) evidence.
C) technique.
D) all of the above.
E) a and b only.

F) All of the above
G) A) and B)

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_______________ refers to the vibration osound waves on the ear drums and the sending omessages to the central auditory system othe brain; _______________ refers to paying close attention to and making sense othose sounds.

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Devon is president othe International Student Organization. He is listening to the Dean oStudents present her plan for a new multicultural center so he can decide whether or not to support the plan. According to your textbook, Devon is engaged in _________ listening.


A) reflective
B) personal
C) empathic
D) critical
E) receptive

F) A) and E)
G) A) and D)

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Giving excessive attention to the details oa speech is an example of


A) listening too hard.
B) giving in to distractions.
C) listening for technique.
D) jumping to conclusions.
E) focusing on delivery.

F) A) and E)
G) A) and C)

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Taking notes on a speaker's key points and supporting material will help improve your listening ability and retention.

A) True
B) False

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When listening for a speaker's evidence, you should keep an ear out for its


A) sufficiency.
B) accuracy.
C) objectivity.
D) relevance.
E) all of the above.

F) A) and E)
G) C) and E)

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Note taking is usually a barrier to effective listening.

A) True
B) False

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According to your textbook, when you listen to evaluate a speaker's message for purposes oaccepting it or rejecting it, what kind olistening is involved?


A) critical
B) reflective
C) evaluative
D) empathic
E) comprehensive

F) B) and E)
G) A) and D)

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According to your textbook, when you listen primarily to understand the message oa speaker for example, taking notes in a classroom lecture, you are engaged in _______________ listening.

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When you listen to the campaign speech oa political candidate for the purpose oaccepting or rejecting the speaker's message, you are engaged in critical listening.

A) True
B) False

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According to your textbook, a skilled therapist listening to a patient is an example oappreciative listening.

A) True
B) False

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Julia is listening to her meteorology professor explain how to interpret images from Doppler radar. Because Julia's goal is to understand the information being presented, she is engaged in __________ listening.


A) attentive
B) comprehensive
C) appreciative
D) empathic
E) critical

F) None of the above
G) B) and C)

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Appreciative listening is closely tied to critical thinking.

A) True
B) False

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