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The goal of empowerment in the workplace is to prevent mistakes. Therefore, giving management more control over the actions of lower-level workers will prevent mistakes.

A) True
B) False

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One reason given for the decline in the number of U.S. workers employed in manufacturing is that manufacturing firms in the U.S. have become more efficient.

A) True
B) False

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Airline companies around the world are experiencing increased costs in part due to


A) decreases in the cost of fuel.
B) decreasing world trade.
C) the threat of terrorism.
D) lack of interest in flying.

E) None of the above
F) C) and D)

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An effort to please one group of stakeholders eventually pleases all stakeholders.

A) True
B) False

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Pete is a recent finance graduate who has two passions: music and finance. Upon graduation, he was offered an opportunity to join a struggling rock band with a lot of potential, or a job at a large well-established financial services company. By joining the band, he will forego which of the following?


A) Added benefits such as health insurance provided to employees of large corporations.
B) The freedom to contribute as an innovator in his work environment.
C) Long hours at work, while he learns the business and contributes to making it successful.
D) Job protection.

E) None of the above
F) A) and B)

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An increase in productivity indicates that more can be produced in a given time period with the same amount of resources.

A) True
B) False

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Buddy and Pablo are worthy competitors in the bakery business in Baltimore. Buddy recently negotiated a contract with a supplier for really cheap chocolate. He knows that bakery customers want cheap products. In this competitive environment, keeping the price down is all that matters.

A) True
B) False

Correct Answer

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Businesses that produce and sell tangible products such as steel and machines are part of the


A) manufacturing industry.
B) knowledge-based industry.
C) service industry.
D) production sector.

E) A) and C)
F) B) and C)

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Businesses collect ________ information on where people live, what they buy, and how they spend their time.


A) geometric
B) econometric
C) demographic
D) anthropologic

E) B) and C)
F) A) and B)

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Insourcing creates new jobs, and helps offset the number of jobs being outsourced.

A) True
B) False

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Workers in the island nation of Rainland have enjoyed an increase in the number of holidays and a reduction in the average length of the workday. This has reduced the total number of hours they work each year. However, the output per worker is higher now than it was before the reduction in hours. These facts imply that productivity on the island has increased.

A) True
B) False

Correct Answer

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Health care, insurance, recreation, and other intangible products are provided by the


A) information-based sector.
B) service industry.
C) industrial sector.
D) manufacturing industry.

E) A) and D)
F) None of the above

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Bart Broekelman recently returned from Afghanistan where he was a member of the highly skilled special operations forces. He is now back home in the United States where he uses the G.I. Bill in order to go to school. This is one example ofย 


A) how an event such as a war educates young people about conditions abroad.
B) the cost of war.
C) the benefits of war on education.
D) a squeeze on employer benefits.

E) C) and D)
F) B) and C)

Correct Answer

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Contemporary governments promote business development by


A) increasing business regulations.
B) providing government ownership of businesses.
C) permitting businesspeople to conduct business without the use of contracts.
D) establishing a currency that's tradable in world markets.

E) C) and D)
F) B) and D)

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Nonprofit organizations are similar to for-profit businesses in that they often provide goods and services that satisfy the needs of society.

A) True
B) False

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Globalization has greatly increased living standards around the world.

A) True
B) False

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Which of the following business policies would most likely help a single-parent family?


A) Requiring the employee to work regularly scheduled hours each day
B) Allowing sick leave to be used only if the employee is ill
C) Requiring education outside of regular business hours to help the employee advance
D) Allowing family leave and flextime

E) B) and C)
F) All of the above

Correct Answer

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Effectiveness means producing the desired result.

A) True
B) False

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Tyler Brown recently noticed that he was seeing more Facebook advertisements than he had in the past even though he had not requested any of them. Which of the following best explains why this is happening?ย 


A) Tyrell was a victim of identity theft.
B) Tyrell gave his personal information to a business, which then traded it to other companies, and these companies then began targeting their advertisements.
C) All businesses routinely have all customers' personal information.
D) Tyrell's accountant gave his information to the marketers.

E) A) and B)
F) B) and D)

Correct Answer

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The continuing increase in the number of U.S. workers in the service sector means that more and more workers are employed in low-wage positions.

A) True
B) False

Correct Answer

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