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Which of the following is an advantage of magazine advertising?


A) Short exposure time
B) Ability to quickly change message
C) Superior color
D) Relatively short life

E) A) and C)
F) A) and B)

Correct Answer

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Global advertising can save companies money in research and ad design.

A) True
B) False

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Which of the following helps explain the popularity of infomercials?


A) The interactive nature of the presentation
B) The ability to clearly demonstrate the product's benefits
C) The use of an inexperienced salesperson who is believable
D) The impact of favorable government testimonials on potential buyers

E) C) and D)
F) None of the above

Correct Answer

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As a component of the promotion mix, advertising includes each of the activities marketers use to inform people about products and persuade them to participate in an exchange.

A) True
B) False

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With the increase of digital advertising, infomercials are rarely shown on television.

A) True
B) False

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The major complaint with advertising is that it provides no real benefits to the public.

A) True
B) False

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The average cost of a single sales call to a potential B2B buyer in the U.S. is expensive and could cost about:


A) $50.
B) $100.
C) $500.
D) $1,500.

E) None of the above
F) All of the above

Correct Answer

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Pat's Pie Pantry generates significant "word of mouth" by delighting their customers with delicious pies. Word of mouth represents a kind of advertising.

A) True
B) False

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B2C salespeople spend more time prospecting their customers than do B2B salespeople.

A) True
B) False

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To be successful, salespeople find that their job responsibilities extend far beyond just closing the sale.

A) True
B) False

Correct Answer

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When a manufacturer advertises to wholesalers and retailers in an attempt to encourage them to carry its products, it is engaging in institutional advertising.

A) True
B) False

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Advertising provides the public with free TV and radio programs.

A) True
B) False

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An effective public relations program informs the public that the firm is responsive to their needs.

A) True
B) False

Correct Answer

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As customers walk into Phat Pat's clothing store, they are greeted by a salesperson who asks the question, "May I help you?" Studies indicate that this is an effective opening in the B2C sales process.

A) True
B) False

Correct Answer

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Compared to advertising, publicity offers the advantage of greater:


A) flexibility.
B) personal appeal.
C) believability.
D) message repetition.

E) B) and C)
F) A) and B)

Correct Answer

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Nordic Track utilizes newspaper and TV ads designed to motivate potential buyers to seek out their product. This represents a push promotional strategy.

A) True
B) False

Correct Answer

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Green Space is an organization concerned about preserving forests and wilderness areas. They hope to raise the public's awareness regarding this issue. Green Space can communicate their concern by utilizing advocacy advertising.

A) True
B) False

Correct Answer

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Bonnie faces the challenge of developing the promotion mix for a new business. Given the uniqueness of the new products and a very limited budget, Bonnie confronts a creditability problem. She realizes that the promotional messages of an unknown firm may be met with skepticism. Bonnie should consider:


A) publicity to help create a positive image for her firm and its products.
B) the extensive use of persuasive advertising.
C) emphasizing personal selling rather than public relations.
D) changing jobs because this situation is hopeless.

E) A) and B)
F) None of the above

Correct Answer

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The use of infomercials represents an effective use of advertising dollars.

A) True
B) False

Correct Answer

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The primary purpose of a push strategy is to:


A) push products on consumers and convince them that they need the products.
B) rush the production schedule for products and beat competitors to the market.
C) push the product down the distribution channel to retail stores.
D) push products away from traditional channels of distribution to save costs.

E) C) and D)
F) B) and C)

Correct Answer

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