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Which types of decisions are automated for high-velocity decision making?


A) highly-structured decisions
B) semi-structured financial decisions
C) unstructured financial decisions
D) all of the above

E) B) and C)
F) A) and D)

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Behavioral models of managers find that,from observation,managers


A) perform often fewer than 100 activities a day.
B) operate best with standardized, predictable, printed information.
C) create a formalized, hierarchic structure of contacts to provide filtered information.
D) typically work in a fragmented manner, with only 10% of activities exceeding an hour in duration.

E) A) and B)
F) A) and C)

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Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?


A) Managers perform a great deal of work at an unrelenting pace.
B) Managerial activities are fragmented.
C) Managers prefer regular, written reports on firm activities.
D) Managers prefer oral forms of communication.

E) B) and D)
F) A) and D)

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Which of the following companies is not one of the top five producers of business intelligence and analytics products?


A) Sun
B) Microsoft
C) SAP
D) IBM

E) A) and C)
F) None of the above

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The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method.


A) digital dashboard
B) balanced scorecard
C) KPI
D) data visualization

E) C) and D)
F) B) and C)

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Simon's description of decision making consists of which four stages?


A) planning, financing, implementation, and maintenance
B) planning, design, implementation, and maintenance
C) intelligence, design, choice, and implementation
D) intelligence, design, financing, and implementation

E) A) and B)
F) A) and C)

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C

Predictive analytics is used for all of the following except


A) anticipate customer response to price changes.
B) identifying the most profitable customers.
C) determining the best routes for product delivery.
D) establishing consumer credit scores.

E) A) and D)
F) B) and C)

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A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials.How can you determine if a manager in charge of selecting suppliers is making the best choice?

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Which of the following are most likely to rely primarily on production reports for their decision-making needs?


A) operational employees and supervisors
B) senior managers
C) analytic modelers
D) business analysts

E) A) and D)
F) All of the above

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Backward sensitivity analysis software is used for goal seeking.

A) True
B) False

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Which of the following statements best describes the business value of improved decision making?


A) Improved decision making creates better products.
B) Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency, production, costs, and more add up to large annual values.
C) Improved decision making enables senior executives to more accurately foresee future financial trends.
D) Improved decision making strengthens customer and supplier intimacy, which reduces costs.

E) All of the above
F) None of the above

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Which of the following systems support a manager's role as leader of an organization?


A) decision support systems
B) telepresence systems
C) e-mail
D) MIS

E) C) and D)
F) B) and C)

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Improving the quality of high-value decision making by an executive will save an organization far more money than improving the quality of lesser-value decisions made at a lower level.

A) True
B) False

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Which of the following is not an example of a BI predefined production report?


A) workforce demographics
B) order cycle time
C) revenue forecasts
D) supplier performance

E) None of the above
F) B) and D)

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C

MIS typically produce fixed,regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.

A) True
B) False

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GDSS


A) require a small number of attendees in order to maintain high levels of productivity.
B) enable increasing a meeting size without reducing productivity.
C) include specific procedures for priority ranking the order in which participants can respond.
D) utilize shared desktop computers to foster collaboration.

E) A) and B)
F) A) and C)

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A structured decision can be made by following a well-defined set of procedures.No "feel" or intuition is necessary.

A) True
B) False

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Which of the following managerial roles is not supported by information systems?


A) liaison
B) nerve center
C) leader
D) negotiator

E) B) and C)
F) A) and B)

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There are two different strategies for adopting BI and BA capabilities for the organization: ______________________________________.


A) multiple integrated solutions versus multiple best-of-breed vendor solutions.
B) one-stop integrated solutions versus one-stop best-of-breed vendor solutions.
C) multiple integrated solutions versus one-stop best-of-breed vendor solutions.
D) one-stop integrated solutions versus multiple best-of-breed vendor solutions.

E) A) and C)
F) All of the above

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D

_______________________make it possible to increase meeting size while at the same time increasing productivity because individuals contribute simultaneously rather than one at a time.

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