FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 8: Structuring Organizations for Todays Challenges

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 161

Multiple Choice

Review LaterAdd Note

Review Later

Which of the following describes the activity of a firm that assigns specific functions, such as accounting or legal work, to other organizations rather than performing these functions themselves?

A) functional sharing
B) outsourcing
C) benchmarking
D) virtual distribution

E) All of the above
F) B) and C)

Correct Answer

verified

Show Answer

Question 162

Multiple Choice

Review LaterAdd Note

Review Later

The marketing department manager at Creative Counselors International made a strong push to hire professionals with superior performance records in prior jobs. It didn't take long for these enthusiastic marketers to recognize the many talents within their department. They admired at how alike they were and how they seemed to agree with each other's work styles and ideas. After a while, it became difficult for others in the organization to present to this group. If the idea did not originate within the marketing team, marketers did not give it much credence. This phenomenon is called

A) departmentalization clique.
B) interoffice competition.
C) forward thinking friction.
D) groupthink.

E) A) and B)
F) B) and C)

Correct Answer

verified

Show Answer

Question 163

True/False

Review LaterAdd Note

A hierarchy requires many top managers, but only a few middle managers.

Small businesses often use a line organization model.

Max Weber used the term ________ to describe middle managers whose job was to implement the orders of top management.

Fayol believed that decision-making authority should remain in the hands of top management

Organization theorists emerged during the era of mass production, meaning

Excite Enterprises, a corporation of amusement parks, uses an accounting firm to handle the payroll and tax functions for the company. Using the services of another firm in this manner is an example of

Rapid Response Security Firm, a company that provides on-site security services for malls and other retail environments, needs to review current procedures used by its professional officers to make certain they are in compliance with new laws. On crucial issues such as this, it is more important to gather information through the informal organization, as opposed to the formal organization.

Organizing a business begins with

One disadvantage of the matrix style of organization is that it is more difficult to keep development projects on schedule. The model slows down the time from design to production, and then to market.

Weber put great trust in the creativity, skills, and pride of employees and believed that managers should act more as coaches than as bosses.

Including customers and suppliers on cross-functional teams violates the interests of stockholders.

School Days Centers specialize in helping students with difficulties. With locations around the country, each center consists of a manager and several tutors and counselors. The counselors and tutors have a great deal of flexibility to design programs specifically for individual students. In fact, these first-line employees are considered to be the key people in the organization, and the manager's main function is to assist these employees in matters such as scheduling and securing necessary materials. This type of arrangement suggests that School Days is an inverted organization.

Which of the following describes the redesigning of an organization so that it can more effectively and efficiently serve its customers?

Clear communication among workers and keeping order in materials and people are included in Fayol's principles.

Matrix organization structures provide for more efficient use of organizational resources.

Improvements in information technology have permitted companies to increase their span of control.

Division of labor refers to deciding how many jobs must be accomplished and then dividing them up amongst the labor force.

A(n) ________ is a visual device that shows relationships among people and divides the organization's work.