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According to Fiedler's contingency model, ________ situation control favors a leader who is ________-oriented.


A) low; relationship
B) low; transformational
C) moderate; task
D) moderate; relationship
E) high; transformational

F) C) and D)
G) D) and E)

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Which of the following is NOT an employee characteristic of relevance in path-goal theory?


A) position power
B) experience
C) need for achievement
D) task ability
E) locus of control

F) None of the above
G) A) and C)

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List four positive task-oriented or interpersonal traits that good leaders have and three negative interpersonal attributes often found in leaders.

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Positive task-oriented traits include in...

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Employees who are having computer problems at Market Industries go to Farrah rather than the IT department because she is efficient and considerate about helping out and is extremely knowledgeable. Farrah has expert power.

A) True
B) False

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________ power results from one's specialized knowledge.


A) Legitimate
B) Expert
C) Referent
D) Reward
E) Coercive

F) A) and B)
G) B) and D)

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Stephanie supervises a call center department that receives stress-producing calls from unhappy customers. Turnover has increased by 33 percent over the last four months. Stephanie is understanding and patient with her staff, and tells them she knows what they're going through because it wasn't so long ago that she took those calls. How would Stephanie's staff describe her style?


A) supportive
B) interaction facilitation
C) work facilitation
D) achievement-oriented
E) value-based

F) All of the above
G) A) and D)

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List at least four ethical things top managers should do to be effective transformational leaders.

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At least four ethical things top manager...

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Research shows that followers seek and admire leaders who create feelings of


A) anticipation.
B) individualism.
C) significance.
D) clarity.
E) freedom.

F) A) and B)
G) A) and C)

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Fiedler's contingency leadership model determines if a leader's style is


A) task-oriented or relationship-oriented.
B) directive, supportive, participative, or achievement-oriented.
C) transactional or transformational.
D) telling, selling, participating, or delegating.
E) charismatic or noncharismatic.

F) A) and E)
G) A) and B)

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________ is the model that requires a manager to assess her own leadership orientation and the level of her situational control.


A) LMX model of leadership
B) Shared leadership model
C) Fiedler's contingency model
D) House's path-goal theory
E) Charismatic leadership theory

F) All of the above
G) B) and E)

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Revised path-goal theory indicates to managers that they must consider


A) hiring new employees and eliminating current ones who don't fit your leadership style.
B) modifying their leadership style to fit employee and task characteristics.
C) stirring up the current work environment to generate competition.
D) focusing on applying relationship-oriented behaviors for workplace success.
E) altering their approach to that of servant leadership.

F) B) and E)
G) All of the above

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Leadership is the ability to influence employees to voluntarily pursue organizational goals.

A) True
B) False

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The approach to leadership that suggests that effective leadership behavior depends on the situation at hand is the ________ approach.


A) contingency
B) transformational
C) circumstantial
D) behavioral
E) trait

F) C) and E)
G) A) and D)

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According to House's revised path-goal theory, a leader's style should vary depending on


A) employee characteristics and environmental factors.
B) position power and situational control.
C) situational control and organizational readiness.
D) organizational readiness and leader-member relations.
E) leader-member relations and environmental factors.

F) D) and E)
G) A) and C)

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Why has leadership become required for survival?


A) Otherwise organizations become chaotic.
B) Because businesses dominate the economic landscape.
C) Since the business world is less volatile.
D) Because more changes are needed.
E) Due to organizations being too complex.

F) A) and B)
G) All of the above

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Think about a person who has been in a leadership position above you (perhaps a teacher or a boss). How well did that person meet each of the criteria that followers want in their leaders?

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Students should explain how well a leade...

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When JP saw Helene in the stockroom stuffing her purse with expensive printer cartridges, Helene was quick to say, "We've been friends since first grade, so I'm sure you won't say anything about this." What was Helene using on JP?


A) coalition tactic
B) legitimating tactic
C) pressure tactic
D) personal appeal
E) exchange tactic

F) B) and E)
G) A) and B)

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Transformational leadership is positively associated with all the following EXCEPT


A) measures of organizational effectiveness.
B) measures of leadership effectiveness and employee job satisfaction.
C) more employee identification with their leaders.
D) less commitment to organizational change.
E) higher levels of intrinsic motivation.

F) A) and C)
G) A) and D)

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________ leadership approaches attempt to determine the unique behaviors used by effective leaders.


A) Trait
B) Servant
C) Shared
D) Behavioral
E) Contingency

F) A) and E)
G) B) and D)

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This question has two parts; be sure to answer both. First, list and describe the four basic skills leaders need to have. Next, imagine that you are the manager of a technology (IT) help desk at a large law firm. Propose open-ended interview questions you might ask potential applicants to assess whether or not they possess these four basic skills.

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Leaders need four basic skills:
1. Cogni...

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