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The development of high-potential employees is a usually a very swift process.

A) True
B) False

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What is the organization's responsibility in the goal-setting stage of the career management process?


A) To identify what skills can be developed realistically
B) To identify goals and methods to determine goal progress
C) To identify steps and a timetable to reach goals
D) To ensure that the goal is specific, challenging, and attainable
E) To communicate performance evaluation and opportunities available to an employee

F) C) and E)
G) All of the above

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For assessment to work efficiently,an employee must be:


A) provided suggestions to improve his or her weak skills.
B) evaluated discreetly so the employee does not pretend to be a model employee.
C) present on the day the assessment occurs so that results of the feedback will be accurate.
D) employed at the organization for at least a year.
E) informed that an appraisal can take place at any time during the year.

F) A) and B)
G) A) and C)

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Coaches are peers or managers who work with other employees to motivate them,help them develop their skills,and provide them with reinforcement and feedback.

A) True
B) False

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Describe a leaderless group discussion.

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A leaderless group discussion is an asse...

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Job rotation increases employees' understanding of different company functions.

A) True
B) False

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The glass ceiling is likely caused by:


A) a lack of access to developmental relationships.
B) the presence of a diverse workforce.
C) the presence of too many mentors for female employees.
D) the presence of women with technical skills.
E) providing challenging job assignments to high-potential employees.

F) B) and E)
G) None of the above

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Charles is a successful senior employee at Groo Technology Inc.Because he has five years of experience in the company and is well recognized for his contributions,the company's CEO asks Charles to utilize his vast experience to pass on knowledge to a new employee who is a quick learner but not very skilled yet at carrying out his role.In this scenario,the CEO wants Charles to be a _____.


A) protΓ©gΓ©
B) coach
C) mentor
D) tutor
E) guru

F) A) and B)
G) B) and D)

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The process of collecting information and providing feedback to employees about their behavior,communication style,or skills is known as _____.


A) requirements analysis
B) data mining
C) assessment
D) counseling
E) quality check

F) D) and E)
G) B) and D)

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Which of the following is true of job enlargement?


A) It creates a type of role ambiguity because an employee is not sure how to handle improvements.
B) It allows employers more scope in recruiting more employees.
C) It assigns an employee to a position in a different area of a company.
D) It creates an opportunity for employees to develop new skills and knowledge.
E) It moves employees through a series of job assignments in one or more functional areas.

F) A) and B)
G) A) and C)

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The _____ is a self-assessment tool that helps employees identify their occupational and job interests.


A) Myers-Briggs Type Indicator
B) Self-Directed Search
C) Leaderless group discussion
D) Occupational Outlook Handbook
E) Strong-Campbell Interest Inventory

F) B) and C)
G) B) and E)

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_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.


A) Acculturation
B) Leaderless group discussion
C) Benchmarking
D) Data gathering
E) Succession planning

F) B) and C)
G) A) and B)

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Kiara Evans,the editor-in-chief of News CRB,believes that her senior editor,Sean,would benefit from a sabbatical so he can develop new skills and refresh his existing ones.Sean,on the other hand,believes that he can develop new skills even if he continues performing his regular job.Which of the following statements supports Kiara's belief?


A) Sean can try his hand at various other departments to help him gain new skills.
B) Sean thinks that Kiara is looking to promote another senior editor on the team.
C) Kiara wants Sean to take time off to pursue his dream of writing a book.
D) Sean's salary cannot be matched by any other company in the local area.
E) Sean is looking forward to receiving the Perfect Attendance Award.

F) A) and B)
G) D) and E)

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Research suggests that managers who participate in programs like Individual Coaching for Effectiveness (ICE)improve their skills and are less likely to be terminated.

A) True
B) False

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Development implies learning that is not necessarily related to an employee's current job.

A) True
B) False

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What is succession planning and what are its benefits? What are the three stages for an effective program for developing high-potential employees?

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Succession planning is the process of id...

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Thompson Design,a popular furniture manufacturer,provides employee support through various workshops on interior design techniques.It also offers three-month courses on various aspects of decorating a home,from suitable paint for a media room to contemporary outdoor furnishings.This adds to employees' existing knowledge and skill sets,helping create customer satisfaction.In this scenario,which of the following approaches to employee development is Thompson Design taking?


A) Assessment
B) Formal education
C) Job experiences
D) Interpersonal relationships
E) Counseling

F) B) and D)
G) A) and C)

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The four general approaches that companies use for employee development include:


A) formal education, assessment, job experiences, and interpersonal relationships.
B) job rotation, promotion, transfer, and job sharing.
C) psychological tests, assessment centers, Myers-Briggs Type Indicator, and performance feedback.
D) business games, formal courses, team building, and assessment.
E) total quality management, Six Sigma, lean manufacturing, and quality function deployment.

F) A) and B)
G) D) and E)

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In goal setting,it is the employee's responsibility to identify the goal and the method of determining his or her progress toward that goal.

A) True
B) False

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According to the Myers-Briggs Type Indicator,individuals with a Feeling (F)preference try always to be objective in making decisions,whereas individuals with a Thinking (T)preference are more subjective.

A) True
B) False

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