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Which of the following is an internal source of recruitment?


A) Employee referrals
B) Direct applicants
C) Employment agencies
D) Job postings
E) Personal interviews

F) C) and E)
G) B) and C)

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Juliette intends to approach Kaskade Inc.to fill a vacant position they have in the organization.She conducts a background check to find the merits and limitations of the vacancy.In the context of the behavior of the recruiter,Juliette is checking the _____.


A) yield ratio
B) realistic job preview
C) core competency
D) due-process policy
E) leading indicators

F) A) and E)
G) A) and B)

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In the context of forecasting the demand for labor,using trend analysis,inventory levels,changes in technology,and actions of competitors are examples of _____.


A) leading indicators
B) performance indicators
C) coincident pointers
D) transitional matrices
E) functional pointers

F) A) and B)
G) B) and C)

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Harriett wants to apply for a job vacancy.She calls the recruiter who had advertised this vacancy to know more about the job.The recruiter gives some background information about the positive and negative qualities of the job to Harriett.Which of the following terms refers to the job information given by the recruiter?


A) Vacancy analysis
B) Substantive job criticism
C) Pragmatic job survey
D) Realistic job preview
E) Role examination

F) A) and B)
G) A) and C)

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Wilma heads the production department at Riden Inc.,a firm that stresses the importance of maintaining regular contact with customers.Wilma is expecting a labor surplus in the future.John,a supervisor,recommends downsizing as an option to deal with this labor surplus.However,Wilma rejects this option.Which of the following statements will validate that Wilma made the right decision?


A) Downsizing cannot be used to reduce the number of managers.
B) Downsizing would result in increased operational costs.
C) Downsizing cannot provide an immediate solution to labor surplus.
D) Downsizing would hurt long-term organizational effectiveness.
E) Downsizing would harm the hierarchy of top management.

F) B) and D)
G) B) and E)

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Nicole,a manager at an electronics firm,believes that the firm has to create many early-retirement programs with incentives to minimize a labor surplus,as the employees who are reaching the traditional retirement age are not interested in leaving the organization.Which of the following statements explains the reason for this trend among older employees?


A) There are many laws against gender discrimination.
B) There is a rise in the value of older workers' retirement assets.
C) Jobs are becoming less physically demanding.
D) Phased-retirement programs fail to allow employees to work a reduced number of hours.
E) Retirement programs tend to offer benefits only to older female employees and fail to cover older male employees.

F) B) and D)
G) D) and E)

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Britt,a production manager at Frelix Inc.,is expecting a labor shortage for a short period of time.He needs to avoid it with a strategy that can be easily eliminated in the future when there is optimal labor available for work.Which of the following options for avoiding a labor shortage would be the right solution for Britt?


A) Hiring new employees.
B) Employing technological innovation.
C) Using retrained transfers.
D) Hiring temporary employees.
E) Reducing managerial staff.

F) None of the above
G) A) and C)

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In the context of recruitment sources,private employment agencies serve primarily blue-collar workers,while public employment agencies mostly serve white-collar workers.

A) True
B) False

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In the context of options for avoiding a labor shortage,identify the similarity between outsourcing and overtime strategies.


A) Both strategies yield slow results.
B) Both strategies have high revocability.
C) Both strategies are expensive to implement.
D) Both strategies involve contracting with another organization to perform a broad set of services.
E) Both strategies can be used for reducing labor surplus.

F) B) and D)
G) A) and B)

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Margaret,HR manager at Frexotel Inc.,recruits her cousin Linda as production manager in the company.This results in resentment among several of the company's employees.This practice of hiring relatives is called _____.


A) localism
B) nepotism
C) structuralism
D) voluntarism
E) abstractionism

F) A) and B)
G) A) and D)

Correct Answer

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Most direct applicants to an organization have done some research and concluded there is enough fit between themselves and the vacant position to warrant submitting an application.This process is termed:


A) nepotism.
B) employee referral.
C) self-selection.
D) internal recruitment.
E) employment at will.

F) None of the above
G) B) and D)

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People who apply for a vacancy without prompting from an organization are referred to as a(n) :


A) direct applicants.
B) natural applicants.
C) internal applicants.
D) neutral applicants.
E) referred applicants.

F) B) and E)
G) A) and D)

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Why is temporary employment popular with employers?


A) It gives them flexibility in operations.
B) It allows them to comply with the requirement of affirmative action imposed by the government.
C) The quality of work is usually far superior.
D) It is most effective for key customer service jobs.
E) Temporary workers are more committed to the organization.

F) B) and C)
G) B) and D)

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Identify a disadvantage of using temporary and contract workers.


A) Revocability of this method is more difficult than other methods of avoiding labor shortage.
B) These kinds of workers cannot be hired through an agency.
C) These methods are a relatively slow solution to labor shortage.
D) These workers tend to be relatively less committed to the organization.
E) These workers work well in key jobs but not in those jobs that supplement permanent employees.

F) A) and C)
G) B) and D)

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Gordon,a supervisor at AutoMate Inc.,realizes that a couple of months from now he might experience a labor shortage for approximately two weeks due to increased demand for the company's products.Which of the following is the ideal option for dealing with this labor shortage?


A) He should hire new employees because it is a simple process.
B) He should depend on technological innovation because it helps replace human labor with machines.
C) He should use outsourcing because it reduces internal costs.
D) He should encourage employees to stay with the company.
E) He should encourage employee overtime because it helps to increase productivity for a short period of time.

F) A) and D)
G) D) and E)

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Identify a benefit of applying statistical forecasting methods.


A) They are particularly useful in dynamic environments.
B) Under the right conditions, they provide predictions that are much more precise than judgmental methods.
C) They are particularly useful in predicting important events that have no historical precedent.
D) They are invariably better than the "best guesses" of experts.
E) They can be used by organizations as a substitute for relying on the subjective judgments of experts.

F) A) and E)
G) A) and D)

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Ron,an HR manager at Franton Inc.,needs to determine how the number of administrative staff increased in the last two years.He observed that there was a decrease in the accounting department by the same number of staff.In the context of determining labor supply in the accounting department,Ron must use a(n) _____.


A) transitional matrix
B) propensity analysis
C) trend analysis
D) multiple regression
E) leading indicators

F) B) and C)
G) A) and B)

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Trotta Inc.,a manufacturer of widgets,has entered into a contract with a third party to perform a few functions of its supply chain management.The company is engaged in:


A) offshoring.
B) consolidating.
C) licensing.
D) acquiring.
E) outsourcing.

F) A) and D)
G) D) and E)

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Berzen Inc.hires John as a supervisor in the company.They have an implied understanding that both the employer and the employee have the right to end their relationship at any time they desire.In the context of personnel policies,the relationship between the company and John is based on the _____.


A) promote-from-within policy
B) lead-the-market strategy
C) employment-at-will policy
D) nepotistic agreement
E) benevolent agreement

F) None of the above
G) B) and C)

Correct Answer

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A small company that manufactures special-order wood furniture has kept its employees busy on a 40-hours-a-week schedule for the past two years.The company just received a large contract from a Japanese company that is opening offices in the area.The Japanese company has given a month's time for completion of its order.To complete the contract in the required one month,the furniture company needs additional skilled labor on short notice.Which of the following strategies is best suited to avoid this short-term labor shortage if the company desires to find a simple and cost-effective solution?


A) Retrained transfers
B) Overtime
C) Technological innovation
D) New external hires
E) Turnover reductions

F) All of the above
G) A) and B)

Correct Answer

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