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Contracting with another organization to perform a broad set of services is called outsourcing.

A) True
B) False

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Which of the following is a challenge associated with an outsourcing strategy?


A) Labor shortage
B) Increased cost
C) Quality-control problems
D) Lack of necessary technology
E) Diseconomies of scale

F) A) and D)
G) C) and D)

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A manufacturing company hit by a slump in demand is experiencing a labor surplus.The company expects the market to improve in six months,and it does not want to lay off any of its employees.Which of the following strategies is an equitable way to handle this issue that results in spreading the burden more fairly?


A) Demotions
B) Outsourcing
C) Reduced work hours
D) Overtime
E) Employing temporary workers

F) A) and C)
G) C) and E)

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Statistical models are used for forecasting labor demands because they are good at capturing "once-in-a-lifetime" changes.

A) True
B) False

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Define forecasting.Describe one method each for forecasting labor demand and supply.

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The attempts to determine the supply of ...

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What characteristics and behaviors would you look for in your recruiters so as to increase the positive impact they have on job candidates?

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Student answers will vary.
In general,ap...

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In the context of HR planning,implementation that ties planning and recruiting to an organization's strategy and to its efforts to develop employees becomes a complete program of:


A) reengineering.
B) total quality management.
C) benchmarking.
D) talent management.
E) workforce utilization.

F) A) and E)
G) A) and D)

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Which of the following is an element in the final stage of human resources planning?


A) Estimating labor demand
B) Forecasting labor supply
C) Estimating labor surplus or shortage
D) Strategic planning
E) Evaluating outcomes

F) A) and E)
G) A) and D)

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Janet,an HR manager at SensNet Inc.,hires employees who have a specific set of skills that will give her company advantage over its competitors.In the context of strategic planning,Janet is:


A) outsourcing a broad set of services.
B) using propensity analysis.
C) seeking leading indicators.
D) hiring individuals with a core competency.
E) using trend analysis.

F) A) and B)
G) C) and D)

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Errol,a manager at a large toy store,is expecting increased sales during the holiday season.He knows that he will experience a labor shortage during this time.Which of the following options is most suitable for Errol's situation to avoid a labor shortage?


A) Errol must hire new employees because he will most likely need additional workers after the holiday season to deal with the increased sales trend.
B) Errol must consider increasing workers' pay during the holiday season so that his employees work harder to achieve sales targets.
C) Errol must keep his store closed during non-peak hours to compensate for labor shortages. This will ensure his employees work harder during peak hours.
D) Errol must hire temporary employees because he can let them go once the holiday season is over.
E) Errol must consider increasing the prices of toys so that he can make higher profits with fewer sales, thereby reducing the number of customers and consequently solving the labor shortage issue.

F) A) and E)
G) A) and D)

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The use of temporary workers might provide an organization with additional administrative tasks and financial burdens.

A) True
B) False

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In general,all companies have to make decisions in three areas of recruiting: personnel policies,recruitment sources,and the characteristics and behavior of the recruiter.

A) True
B) False

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Steve,a production manager at Winsfeld Inc.,finds that productivity in the organization is low compared to the cost of labor.He plans to reduce labor costs by hiring highly skilled labor that results in greater productivity at lower costs.In the context of determining labor surplus and shortage,which of the following should Steve focus on to accomplish his goal?


A) Conducting trend analysis
B) Implementing propensity measures
C) Employing workers with a core competency
D) Implementing training methods
E) Using leading indicators

F) B) and E)
G) A) and E)

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Which of the following is the first step in the human resource planning process?


A) Forecasting
B) Goal setting
C) Program implementation
D) Program evaluation
E) Performance evaluation

F) B) and E)
G) A) and B)

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Which of the following are the most widespread methods for eliminating labor shortages?


A) Downsizing and merging with other organizations
B) Hiring temporary workers and outsourcing work
C) Retrained transfers and turnover reduction
D) Overtime and new external hires
E) Overtime and retrained transfers

F) C) and D)
G) B) and E)

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Carmella,an HR manager at Crexion Inc.,is dealing with labor shortage problems due to a sudden increase in production levels at the company.Among the following options,the fastest way to fix this problem is to _____.


A) use retrained transfers
B) focus on turnover reductions
C) hire new employees
D) hire temporary employees
E) focus on technological innovation

F) A) and E)
G) A) and D)

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Yienze Inc.,a manufacturer of electronic goods,is experiencing financial losses,and company management is trying to less the fiscal losses.The company is also facing the problem of labor surplus due to low demand for its products.In this context,which of the following is the best way to deal with this labor surplus?


A) The company must consider work sharing because it causes relatively less suffering to the employees.
B) The company must choose an early retirement option because it gives an option to employees to voluntarily leave the organization with suitable monetary compensation.
C) The company must freeze employee hiring and focus on natural attrition because it is a relatively fast way to reduce a labor surplus.
D) The company must consider downsizing because it is the quickest way to deal with a labor surplus that results in financial losses.
E) The company must consider retraining employees because it helps improve their interpersonal skills.

F) C) and D)
G) A) and E)

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_____ influence the kinds of job applicants an organization reaches.


A) Personnel policies
B) Recruitment sources
C) Characteristics of the recruiter
D) Financial sources
E) Industry competitors

F) A) and B)
G) B) and D)

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Discuss how employers can overcome the challenges of outsourcing.

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To ensure success with an outsourcing st...

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Nazir,an HR manager at Solomon Beverages,recognizes and attracts potential job seekers to his organization.In the context of HRM functions,Nazir is carrying out the _____ process.


A) promoting
B) appraising
C) recruiting
D) forecasting
E) disbanding

F) C) and D)
G) A) and E)

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