Question 1

Miller Inc.,a maker of chocolate products,assigns its packaging and labeling services to Labels U.S.A.,a firm that specializes in packaging and labeling other companies' products.Which of the following HRM practices does Miller Inc.use?

Accepted Answer

A)   Acquiring
B)   Reengineering
C)   Downsizing
D)   Benchmarking
E)   OutsourcingF) B) and C)
G) A) and B)

Question 2

A large gap exists between the social system and the technical system in high-performance work systems.

Accepted Answer

A) True 
 B)False

Question 3

Employees realize that many companies are no longer able to provide long-term employment security.Instead,the employees now want:

Accepted Answer

A)   increased pay.
B)   less demanding work.
C)   employability.
D)   written employment contracts.
E)   additional benefits.F) B) and C)
G) A) and D)

Question 4

Mirth Inc.,a cookie manufacturer,combines with Herge Corp.,a chocolate manufacturer,to form a company called Hobbes Inc.This scenario illustrates a(n) _____.

Accepted Answer

A)   consolidation
B)   partnership
C)   acquisition
D)   merger
E)   strategic allianceF) B) and E)
G) A) and E)

Question 5

When forming Citigroup,Citicorp combined its banking business with Traveler's Group's insurance business.This is an example of a merger.

Accepted Answer

A) True 
 B)False

Question 6

List and explain the core values of total quality management (TQM).

Accepted Answer

The following are some of the core value...

Question 7

Which of the following is a challenge for human resource management during mergers?

Accepted Answer

A)   Scrutinizing balance sheets
B)   Evaluating the financial worth of the new company
C)   Developing competitively priced products
D)   Developing conflict resolution skills
E)   Sustaining the brand image of the companyF) B) and C)
G) C) and D)

Question 8

Companies that develop software are increasingly using an approach they call _____,which involves weaving the development process more tightly into the organization's activities and strategies.

Accepted Answer

A)   just in time
B)   total quality management
C)   agile
D)   lean manufacturing
E)   reengineeringF) A) and C)
G) B) and E)

Question 9

Which of the following is true of electronic human resource management (e-HRM) applications?

Accepted Answer

A)   They let employees enroll in and participate in training programs online.
B)   They provide insight into business trends and help businesses improve decisions.
C)   They have the potential to eliminate traditional HRM functions.
D)   They only let employees look up answers to HR-related questions and read company news.
E)   They are only accessible to specific geographical locations.F) A) and B)
G) A) and C)

Question 10

Employees who take assignments in other countries are called _____.

Accepted Answer

A)   host-country nationals
B)   immigrants
C)   external employees
D)   expatriates
E)   emigrantsF) B) and C)
G) B) and E)

Question 11

Knowledge workers in an organization do not work directly with customers.

Accepted Answer

A) True 
 B)False

Question 12

Individuals who arrive in the United States without meeting the legal requirements for immigration or asylum are referred to as undocumented immigrants.

Accepted Answer

A) True 
 B)False

Question 13

Total quality management is intended to bring about a continuous process of quality improvement.

Accepted Answer

A) True 
 B)False

Question 14

What are the activities involved in managing cultural diversity? To what degree do human resource professionals believe these activities are beneficial in maintaining a competitive advantage?

Accepted Answer

Managing cultural diversity involves man...

Question 15

Which of the following is a characteristic of current day high-performance work systems?

Accepted Answer

A)   Mismatches in technical system and social system
B)   Employee empowerment in decision making
C)   Increase in individual assignments
D)   Centralized decision making
E)   Reduced reliance on knowledge workersF) A) and E)
G) A) and D)

Question 16

Which of the following is necessary for the success of employee empowerment?

Accepted Answer

A)   The jobs must be designed in such a manner that the managers have complete control over business processes.
B)   Employees must be properly trained to exert their wider authority and use information resources such as the Internet.
C)   Pay and other rewards should reflect employees' loyalty to the organization and not their authority.
D)   Employers should provide feedback only when employees resign and are about to leave the organization.
E)   Employers should create jobs that minimize the need for the employees to come up with innovative ideas and solutions.F) A) and B)
G) B) and D)

Question 17

Companies are finding that to survive they must contend in international markets as well as fend off foreign competitors' attempts to gain ground in the United States.Which of the following would help businesses in the United States meet these challenges?

Accepted Answer

A)   They must focus on developing domestic markets rather than on developing global markets.
B)   They must hire only from a domestic labor pool.
C)   They must prepare employees for global assignments.
D)   They must eliminate reshoring-reestablishing operations in North America.
E)   They must reduce the workforce with a "grenade" approach-by eliminating an entire group of employees.F) A) and B)
G) A) and E)

Question 18

_____ provide(s) insight into commercial trends and patterns and help(s) organizations improve decisions.

Accepted Answer

A)   Electronic performance support systems
B)   Internet portals
C)   Shared service centers
D)   Application service provider
E)   Business intelligenceF) A) and E)
G) A) and B)

Question 19

Which of the following skills is actively sought by U.S.employers today?

Accepted Answer

A)   Physical strength
B)   Mastery of a particular piece of machinery
C)   Interpersonal skills
D)   Ability to perform routine tasks
E)   Ability to work with a toolF) B) and C)
G) All of the above

Question 20

Oliver works at Tate Corp.,an apparel manufacturing company.He primarily focuses on the tastes and needs of the firm's customers.He achieves this by managing a team that regularly interacts with customers through various promotional activities and events.He also provides insights on how to produce eco-friendly outfits through cost-efficient manufacturing processes.This implies that Oliver:

Accepted Answer

A)   is an HR professional.
B)   encourages centralized decision making.
C)   is a knowledge worker.
D)   encourages a narrow business focus.
E)   belongs to the external labor market.F) B) and D)
G) C) and E)

Exam 2: Trends in Human Resource Management

Mirth Inc.,a cookie manufacturer,combines with Herge Corp.,a chocolate manufacturer,to form a company called Hobbes Inc.This scenario illustrates a(n) _____.

Correct Answer
verified

Which of the following is a characteristic of current day high-performance work systems?

Correct Answer
verified

List and explain the core values of total quality management (TQM).

Correct Answer
verified
The following are some of the core value...
View Answer

Companies are finding that to survive they must contend in international markets as well as fend off foreign competitors' attempts to gain ground in the United States.Which of the following would help businesses in the United States meet these challenges?

Correct Answer
verified

Knowledge workers in an organization do not work directly with customers.

Correct Answer
verified

Correct Answer
verified

Which of the following is a challenge for human resource management during mergers?

Correct Answer
verified

Individuals who arrive in the United States without meeting the legal requirements for immigration or asylum are referred to as undocumented immigrants.

Correct Answer
verified

Which of the following is necessary for the success of employee empowerment?

Correct Answer
verified

Which of the following skills is actively sought by U.S.employers today?

Correct Answer
verified

When forming Citigroup,Citicorp combined its banking business with Traveler's Group's insurance business.This is an example of a merger.

Correct Answer
verified

Employees realize that many companies are no longer able to provide long-term employment security.Instead,the employees now want:

Correct Answer
verified

A large gap exists between the social system and the technical system in high-performance work systems.

Correct Answer
verified

_____ provide(s) insight into commercial trends and patterns and help(s) organizations improve decisions.

Correct Answer
verified

Companies that develop software are increasingly using an approach they call _____,which involves weaving the development process more tightly into the organization's activities and strategies.

Correct Answer
verified

Total quality management is intended to bring about a continuous process of quality improvement.

Correct Answer
verified

Employees who take assignments in other countries are called _____.

Correct Answer
verified

Which of the following is true of electronic human resource management (e-HRM) applications?

Correct Answer
verified

What are the activities involved in managing cultural diversity? To what degree do human resource professionals believe these activities are beneficial in maintaining a competitive advantage?

Correct Answer
verified
Managing cultural diversity involves man...
View Answer

Miller Inc.,a maker of chocolate products,assigns its packaging and labeling services to Labels U.S.A.,a firm that specializes in packaging and labeling other companies' products.Which of the following HRM practices does Miller Inc.use?

Correct Answer
verified

Exam 2: Trends in Human Resource Management

Mirth Inc.,a cookie manufacturer,combines with Herge Corp.,a chocolate manufacturer,to form a company called Hobbes Inc.This scenario illustrates a(n) _____.

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of current day high-performance work systems?

Correct AnswerverifiedShow Answer

List and explain the core values of total quality management (TQM).

Correct AnswerverifiedThe following are some of the core value...View AnswerShow Answer

Companies are finding that to survive they must contend in international markets as well as fend off foreign competitors' attempts to gain ground in the United States.Which of the following would help businesses in the United States meet these challenges?

Correct AnswerverifiedShow Answer

Knowledge workers in an organization do not work directly with customers.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is a challenge for human resource management during mergers?

Correct AnswerverifiedShow Answer

Individuals who arrive in the United States without meeting the legal requirements for immigration or asylum are referred to as undocumented immigrants.

Correct AnswerverifiedShow Answer

Which of the following is necessary for the success of employee empowerment?

Correct AnswerverifiedShow Answer

Which of the following skills is actively sought by U.S.employers today?

Correct AnswerverifiedShow Answer

When forming Citigroup,Citicorp combined its banking business with Traveler's Group's insurance business.This is an example of a merger.

Correct AnswerverifiedShow Answer

Employees realize that many companies are no longer able to provide long-term employment security.Instead,the employees now want:

Correct AnswerverifiedShow Answer

A large gap exists between the social system and the technical system in high-performance work systems.

Correct AnswerverifiedShow Answer

_____ provide(s) insight into commercial trends and patterns and help(s) organizations improve decisions.

Correct AnswerverifiedShow Answer

Companies that develop software are increasingly using an approach they call _____,which involves weaving the development process more tightly into the organization's activities and strategies.

Correct AnswerverifiedShow Answer

Total quality management is intended to bring about a continuous process of quality improvement.

Correct AnswerverifiedShow Answer

Employees who take assignments in other countries are called _____.

Correct AnswerverifiedShow Answer

Which of the following is true of electronic human resource management (e-HRM) applications?

Correct AnswerverifiedShow Answer

What are the activities involved in managing cultural diversity? To what degree do human resource professionals believe these activities are beneficial in maintaining a competitive advantage?

Correct AnswerverifiedManaging cultural diversity involves man...View AnswerShow Answer

Miller Inc.,a maker of chocolate products,assigns its packaging and labeling services to Labels U.S.A.,a firm that specializes in packaging and labeling other companies' products.Which of the following HRM practices does Miller Inc.use?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
verified
The following are some of the core value...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Managing cultural diversity involves man...
View Answer

Correct Answer
verified