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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 151

Multiple Choice

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Which of the following statements about team pay is the most accurate?

A) Most managers are very satisfied with the team-based pay programs that are currently in place.
B) Most managers have concluded that team pay methods are so complex and difficult to administer that they have gone back to pay plans based on rewarding workers for their individual achievements.
C) Although individuals who make an outstanding contribution should be recognized and rewarded, a pay system based strictly on individual performance can undermine the cohesiveness teams need to meet their goals.
D) Team pay plans should emphasize individual rewards since the team can succeed only if all individuals are highly motivated to work as hard as possible.

E) All of the above
F) None of the above

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Question 152

True/False

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Today, human resource management is viewed as a clerical function of keeping personnel records and processing payroll.

A) True
B) False

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Question 153

Multiple Choice

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The Equal Employment Opportunity Act gave the Equal Employment Opportunity Commission the authority to:

Some firms have found that employees prefer cafeteria-style benefit plans. For these plans, the employees vote on the benefits that they prefer, and only those benefits receiving the highest votes are offered to employees.

Sonny Skies is in his late fifties and loves his work as a pilot for a major airline. He wants to continue working for many more years. The Age Discrimination in Employment Act provides Sonny with the right to keep his job as long as his company is financially sound and he does not commit a felony.

The Civil Rights Act of 1991 gave victims of discrimination the right to seek punitive damages from the firms that discriminated against them.

As a project manager for a large construction company, Kevin decided to make the performance appraisal process as painless as possible for his crew. He spent a considerable amount of time creating performance standards he felt were reasonable, and after six months' time, he scheduled individual appointments with each worker to discuss strengths and weaknesses and areas that needed improvement according to the standards he privately set. Some employees were sent to vestibule training, and one even got a promotion with additional compensation. What did Kevin fail to do correctly?

According to the Reaching Beyond Our Borders box, companies must consider a number of compensation-related issues for employees who work abroad. These may include currency conversion issues, special concessions such as travel and housing allowances, differences in health care standards in different countries, and even vacation benefits.

Expenditures on fringe benefits have declined as a percentage of total payroll costs over the past several decades.

When it comes to human resource management issues, the federal government generally has taken a "hands off" approach since the early 1960s.

Recent federal law clearly and strongly supports the notion that companies must use strict employment quotas to correct for past discriminatory actions.

New technologies are assisting off-the-job training and creating more cost-effective methods for on-the-job training, when the job requires learning more intricate skills.

Employers must verify that employment candidates are eligible to work in the U.S. as mandated by the:

Two advantages of using ___________ to fill open positions are: (1) it improves the morale of current employees, and (2) the person filling the position is already familiar with the organization's culture and procedures.

Job applications can ask about educational background and past job experience.

According to the Spotlight on Small Business box, small businesses usually find recruitment easier than large firms.

Most firms have trouble implementing the structural changes required by the Americans with Disabilities Act.

In a(n) ______________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

Establishing performance standards is a crucial step in the performance evaluation process.

The doctrine of employment at will means that employees must be allowed to keep their jobs as long as they are willing and able to perform their required duties. Under this doctrine, employers can only fire or lay off an employee if the firm is in serious financial difficulty or the employee is grossly incompetent or has committed a felony.