Question 1

It's good strategy to develop women and minorities for management positions because:

Accepted Answer

A)   it's a sure thing that the U.S. government will continue to pass laws that penalize companies even more for passing up women and minorities when it comes to promotion.
B)   women and minorities in management positions attract other women and minorities as customers and provide these groups with better service.
C)   it's less expensive to train these diverse groups. They do not demand as much in terms of travel and training time.
D)   it is considered immoral to pass up women and minority groups seeking jobs.E) B) and C)
F) A) and B)

Question 2

According to information in Chapter 11, which of the following is not one of the three steps HR managers use as part of training and development?

Accepted Answer

A)   Assessing the types of training needed by your firm.
B)   Designing the training activities, including selecting the type(s)  of training activities that will be pursued.
C)   Predicting the success of each new employee/trainee prior to training.
D)   Evaluating the effectiveness of the training after it is accomplished.E) B) and C)
F) C) and D)

Question 3

Firms spend time and money to train new employees so that they will work productively over the short term. Development activities such as assigning mentors and creating networks have long-term implications for employees and firms.

Accepted Answer

A) True 
 B)False

Question 4

Because of legal implications, managers should not use the results of performance appraisals to make decisions about promotions and compensation.

Accepted Answer

A) True 
 B)False

Question 5

The last step of the human resource planning system is to:

Accepted Answer

A)   publish a human resource inventory listing the names, ages, job titles, skills, and other pertinent information for all employees in the organization.
B)   develop an affirmative action statement to explain how the company will meet federal government guidelines on hiring and promotions.
C)   hold a general meeting to explain the impact of the plan to employees.
D)   establish a strategic plan for recruiting, selecting, training, appraising and scheduling the labor force.E) A) and D)
F) A) and C)

Question 6

The human resource function has become so critical that it is now a concern of all managers.

Accepted Answer

A) True 
 B)False

Question 7

As companies continue to develop women and minorities for management positions, they:

Accepted Answer

A)   increase the available talent pool of skilled employees.
B)   decrease chances for men to compete for professional positions.
C)   increase the morale of all employees.
D)   decrease the birthrate.E) B) and C)
F) A) and C)

Question 8

Which of the following is an external recruitment source?

Accepted Answer

A)   College placement bureaus
B)   Promotion of a current employee to a new position
C)   Transferring an employee in from a different office
D)   Recommendations of employeesE) All of the above
F) B) and C)

Question 9

Computer and robotics training is sometimes performed in a nearby classroom-type setting. We refer to this near-the-job-training as ______________.

Accepted Answer

A)   vestibule training
B)   orienteering
C)   apprenticeship training
D)   mentoringE) C) and D)
F) B) and D)

Question 10

Advertisements, public and private employment agencies, and college placement bureaus are all ________ sources that human resource managers can use in the recruiting efforts.

Accepted Answer

A)   secondary
B)   passive
C)   back-up
D)   externalE) A) and B)
F) None of the above

Question 11

Compensation is one of the main marketing tools a firm uses in its efforts to attract qualified employees.

Accepted Answer

A) True 
 B)False

Question 12

The second step in human resource planning consists of conducting job analyses. Through observation and research, the manager will collect information on the kinds of things that each job title performs and how they are performed, as well as the skill and knowledge requirements for doing the job.

Accepted Answer

A) True 
 B)False

Question 13

The first four steps in human resource planning all lead to the final step, which is the development of a strategic human resource plan.

Accepted Answer

A) True 
 B)False

Question 14

Helen is a human resource manager for a firm that is planning to switch to a more sophisticated production method. As an HR manager, one of Helen's duties will be to forecast the demand for the type of labor needed to implement the new method.

Accepted Answer

A) True 
 B)False

Question 15

Transfers and promotions are internal sources used by human resource managers to fill recruiting needs.

Accepted Answer

A) True 
 B)False

Question 16

The appropriate term for employees whose skills and knowledge go beyond their current work environment and work responsibilities is underemployed workers.

Accepted Answer

A) True 
 B)False

Question 17

Performance standards should be understandable, measurable, and reasonable.

Accepted Answer

A) True 
 B)False

Question 18

Tony is an office manager with a financial company. His company recently announced that it will soon implement a flextime plan. Under this new system, Tony is likely to find that:

Accepted Answer

A)   he will have to work longer hours.
B)   workers tend to forget their work schedules.
C)   almost all of his workers decide to change to an earlier schedule.
D)   he will have to work harder to maintain high morale among the employees in his office.E) None of the above
F) A) and B)

Question 19

According to the Spotlight on Small Business box, small businesses have an advantage over large businesses when it comes to recruiting good talent for two reasons: they can afford to pay better; and they already have great employees who recruit for them.

Accepted Answer

A) True 
 B)False

Question 20

Due to the secret nature of performance standards, employees are only permitted to review these standards at the time when they receive their appraisal.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Transfers and promotions are internal sources used by human resource managers to fill recruiting needs.

Correct AnswerverifiedShow Answer

The first four steps in human resource planning all lead to the final step, which is the development of a strategic human resource plan.

Correct AnswerverifiedShow Answer

Due to the secret nature of performance standards, employees are only permitted to review these standards at the time when they receive their appraisal.

Correct AnswerverifiedShow Answer

Because of legal implications, managers should not use the results of performance appraisals to make decisions about promotions and compensation.

Correct AnswerverifiedShow Answer

According to the Spotlight on Small Business box, small businesses have an advantage over large businesses when it comes to recruiting good talent for two reasons: they can afford to pay better; and they already have great employees who recruit for them.

Correct AnswerverifiedShow Answer

Firms spend time and money to train new employees so that they will work productively over the short term. Development activities such as assigning mentors and creating networks have long-term implications for employees and firms.

Correct AnswerverifiedShow Answer

Computer and robotics training is sometimes performed in a nearby classroom-type setting. We refer to this near-the-job-training as ______________.

Correct AnswerverifiedShow Answer

As companies continue to develop women and minorities for management positions, they:

Correct AnswerverifiedShow Answer

Advertisements, public and private employment agencies, and college placement bureaus are all ________ sources that human resource managers can use in the recruiting efforts.

Correct AnswerverifiedShow Answer

Performance standards should be understandable, measurable, and reasonable.

Correct AnswerverifiedShow Answer

According to information in Chapter 11, which of the following is not one of the three steps HR managers use as part of training and development?

Correct AnswerverifiedShow Answer

Which of the following is an external recruitment source?

Correct AnswerverifiedShow Answer

Tony is an office manager with a financial company. His company recently announced that it will soon implement a flextime plan. Under this new system, Tony is likely to find that:

Correct AnswerverifiedShow Answer

The appropriate term for employees whose skills and knowledge go beyond their current work environment and work responsibilities is underemployed workers.

Correct AnswerverifiedShow Answer

Helen is a human resource manager for a firm that is planning to switch to a more sophisticated production method. As an HR manager, one of Helen's duties will be to forecast the demand for the type of labor needed to implement the new method.

Correct AnswerverifiedShow Answer

The last step of the human resource planning system is to:

Correct AnswerverifiedShow Answer

The human resource function has become so critical that it is now a concern of all managers.

Correct AnswerverifiedShow Answer

Compensation is one of the main marketing tools a firm uses in its efforts to attract qualified employees.

Correct AnswerverifiedShow Answer

The second step in human resource planning consists of conducting job analyses. Through observation and research, the manager will collect information on the kinds of things that each job title performs and how they are performed, as well as the skill and knowledge requirements for doing the job.

Correct AnswerverifiedShow Answer

It's good strategy to develop women and minorities for management positions because:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified