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Which of the following offers the greatest potential for meaningful interaction between buyers and sellers?


A) Testimonials
B) Infomercials
C) CD-ROM advertising
D) Online advertising

E) C) and D)
F) B) and C)

Correct Answer

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Personal selling in the B2B market represents a relatively inexpensive method of promoting a firm's products.

A) True
B) False

Correct Answer

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Direct mail is usually the best advertising medium to reach specific target markets and ranks number one in overall advertising expenditures.

A) True
B) False

Correct Answer

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As a new salesperson for a textbook publisher,Kylie is creating a list of professors that decide what texts their schools use.She plans to email these schools to determine what texts they are currently using and if they plan to adopt a new text.Identifying those decision makers that are willing to consider one of her texts is called:


A) personal development.
B) sales identification.
C) preliminary sales analysis.
D) prospecting and qualifying.

E) All of the above
F) B) and D)

Correct Answer

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A pull strategy utilizes consumer demand for a product to motivate retailers and wholesalers to actively market the product.

A) True
B) False

Correct Answer

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When Pepsi introduced its FruitWorks product line during spring break in Panama City,Florida and South Padre Island,Texas it gave out free samples and provided free rides on Pepsi trucks.Pepsi was practicing event marketing.

A) True
B) False

Correct Answer

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Companies that adopt a pull strategy target their promotional efforts toward:


A) consumers.
B) retailers.
C) wholesalers.
D) manufacturers.

E) C) and D)
F) A) and C)

Correct Answer

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When developing the promotional campaign for a new product,the first step for a firm is to identify their target market.

A) True
B) False

Correct Answer

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The popularity of the Internet enables companies to decrease their emphasis on traditional promotional tools such as TV advertising.

A) True
B) False

Correct Answer

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Viral marketing describes everything from paying people to say positive things on the Internet to schemes where consumers get commissions for directing friends to specific websites.

A) True
B) False

Correct Answer

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A number of businesses utilize a strategy that pays people to generate favorable word-of-mouth promotion.

A) True
B) False

Correct Answer

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The first step in the selling process involves prospecting for potential customers and choosing those most likely to buy.

A) True
B) False

Correct Answer

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The evidence supports the position that promotional efforts specifically designed for individual countries produce:


A) less sales and profits than a global promotional strategy.
B) better results than a global promotional strategy.
C) higher overall costs than a global promotional strategy.
D) superior results only when the product is also produced in each country.

E) A) and B)
F) B) and C)

Correct Answer

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The objective of a push promotional strategy is to move a product through a distribution channel by offering incentives to wholesalers and retailers to stock and sell the merchandise.

A) True
B) False

Correct Answer

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Persuading others to buy your product represents the only goal of effective selling.

A) True
B) False

Correct Answer

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Advertising on the Internet has become the number one medium and ranks ahead of newspapers and network television,based on total advertising expenditures.

A) True
B) False

Correct Answer

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The use of infomercials represents an effective use of advertising dollars.

A) True
B) False

Correct Answer

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People with an unmet need,the authority to buy,and the willingness to listen to a sales message represent a firm's:


A) prospects.
B) intermediaries.
C) buyers.
D) cohorts.

E) A) and B)
F) C) and D)

Correct Answer

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When advertising in global markets it is important to remember that brand names and promotional campaigns can often be translated differently from what the marketer attempts to say.

A) True
B) False

Correct Answer

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There are millions of blogs on the Internet today but the number of new blogs seems to have peaked meaning blogs will decrease steadily over the next few years.

A) True
B) False

Correct Answer

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