Question 1

Flexible manufacturing systems use machines that are designed to do a multitude of tasks so that they can produce a variety of goods.

Accepted Answer

A) True 
 B)False

Question 2

When considering the issue of facility location,it is important to find an isolated location so that work can get done without interruption from customers.

Accepted Answer

A) True 
 B)False

Question 3

Operations management planning is concerned with finding the ideal location for a business and also with materials requirement planning.It leaves decisions about purchasing and inventory control to marketing.

Accepted Answer

A) True 
 B)False

Question 4

Operations managers are adjusting from a relatively stable environment to one that is constantly changing and evolving.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements about facility location is most accurate?

Accepted Answer

A)  Very few firms are still influenced by labor costs when making decisions about where to locate
B)  Recent changes in information technology have led firms to favor locations near major urban areas
C)  Manufacturers often seek to reduce time-to-market by locating facilities in areas with access to key modes of transportation
D)  No matter how large they become,most companies ultimately choose to locate major facilities within a few miles of the area in which they started businessE) None of the above
F) B) and D)

Question 6

U.S.manufacturers are focusing on quality as a way to become more competitive globally,assuming that cost is not an issue.

Accepted Answer

A) True 
 B)False

Question 7

To strengthen its manufacturing base in the future,U.S.will have to:

Accepted Answer

A)  uncover lower wage workers in the U.S.to compete with China.
B)  continue to innovate.
C)  support students in high school and college interested in studying the arts.
D)  cut the amount of benefits offered to workers.E) B) and C)
F) C) and D)

Question 8

Operations management becomes a(n) ____________ when companies outsource several processes and create a network of firms that cooperatively produce products and services.

Accepted Answer

A)  open operation
B)  closed operation
C)  interfirm process
D)  conjoined processE) All of the above
F) A) and C)

Question 9

Most new manufacturing facilities use:

Accepted Answer

A)  continuous processes.
B)  intermittent processes.
C)  traditional processes.
D)  synthetic processes.E) C) and D)
F) All of the above

Question 10

__________ is the specialized area of management that converts or transforms resources into goods and services.

Accepted Answer

A)  Logistics management
B)  Resource engineering
C)  Intrapreneuring
D)  Operations managementE) A) and C)
F) None of the above

Question 11

The Deming Cycle approach to quality control consists of: Plan,Do,Check,Act.

Accepted Answer

A) True 
 B)False

Question 12

Millwell Manufacturing redesigned its facility layout to group similar equipment and functions together,and to allow flexibility in the sequence in which products are produced using these functions.Millwell's new layout is an example of the fixed-position layout.

Accepted Answer

A) True 
 B)False

Question 13

The main difference between process manufacturing and an assembly process is: Process manufacturing uses sophisticated robots and automated machinery to produce a good or service,while an assembly process uses labor and simple tools to make a product.

Accepted Answer

A) True 
 B)False

Question 14

How has the emphasis of quality control changed in recent years? Describe some of the modern quality control techniques that illustrate this change in emphasis.

Accepted Answer

In the past,quality control was done by ...

Question 15

One valid criticism of modern production planning methods such as ERP and MRP is that there is no way to use recent advances in information technology (IT)with these systems.

Accepted Answer

A) True 
 B)False

Question 16

The European Union demands that all firms that want to do business with its member nations must satisfy ISO 9000 standards.

Accepted Answer

A) True 
 B)False

Question 17

In service industries such as hotels,quality management training is important to ensure that all employees are "certified" in their positions.

Accepted Answer

A) True 
 B)False

Question 18

Operations management transforms resources into goods and services,such as a landscape company that utilizes equipment,labor,and materials to develop a landscape.Managing this operation may also involve maintenance services.

Accepted Answer

A) True 
 B)False

Question 19

ISO 14000 is a new set of product quality standards that has replaced the old ISO 9000 standards.

Accepted Answer

A) True 
 B)False

Question 20

Megatronics,Inc.obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers.This process is an example of:

Accepted Answer

A)  an assembly process.
B)  process manufacturing.
C)  synthetic production.
D)  continuous production.E) None of the above
F) C) and D)

Exam 9: Production and Operations Management

The European Union demands that all firms that want to do business with its member nations must satisfy ISO 9000 standards.

Correct AnswerverifiedShow Answer

The Deming Cycle approach to quality control consists of: Plan,Do,Check,Act.

Correct AnswerverifiedShow Answer

__________ is the specialized area of management that converts or transforms resources into goods and services.

Correct AnswerverifiedShow Answer

U.S.manufacturers are focusing on quality as a way to become more competitive globally,assuming that cost is not an issue.

Correct AnswerverifiedShow Answer

Flexible manufacturing systems use machines that are designed to do a multitude of tasks so that they can produce a variety of goods.

Correct AnswerverifiedShow Answer

Operations managers are adjusting from a relatively stable environment to one that is constantly changing and evolving.

Correct AnswerverifiedShow Answer

Operations management transforms resources into goods and services,such as a landscape company that utilizes equipment,labor,and materials to develop a landscape.Managing this operation may also involve maintenance services.

Correct AnswerverifiedShow Answer

Megatronics,Inc.obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers.This process is an example of:

Correct AnswerverifiedShow Answer

ISO 14000 is a new set of product quality standards that has replaced the old ISO 9000 standards.

Correct AnswerverifiedShow Answer

Most new manufacturing facilities use:

Correct AnswerverifiedShow Answer

To strengthen its manufacturing base in the future,U.S.will have to:

Correct AnswerverifiedShow Answer

When considering the issue of facility location,it is important to find an isolated location so that work can get done without interruption from customers.

Correct AnswerverifiedShow Answer

Which of the following statements about facility location is most accurate?

Correct AnswerverifiedShow Answer

One valid criticism of modern production planning methods such as ERP and MRP is that there is no way to use recent advances in information technology (IT)with these systems.

Correct AnswerverifiedShow Answer

Operations management becomes a(n) ____________ when companies outsource several processes and create a network of firms that cooperatively produce products and services.

Correct AnswerverifiedShow Answer

In service industries such as hotels,quality management training is important to ensure that all employees are "certified" in their positions.

Correct AnswerverifiedShow Answer

Millwell Manufacturing redesigned its facility layout to group similar equipment and functions together,and to allow flexibility in the sequence in which products are produced using these functions.Millwell's new layout is an example of the fixed-position layout.

Correct AnswerverifiedShow Answer

Operations management planning is concerned with finding the ideal location for a business and also with materials requirement planning.It leaves decisions about purchasing and inventory control to marketing.

Correct AnswerverifiedShow Answer

The main difference between process manufacturing and an assembly process is: Process manufacturing uses sophisticated robots and automated machinery to produce a good or service,while an assembly process uses labor and simple tools to make a product.

Correct AnswerverifiedShow Answer

How has the emphasis of quality control changed in recent years? Describe some of the modern quality control techniques that illustrate this change in emphasis.

Correct AnswerverifiedIn the past,quality control was done by ...View AnswerShow Answer

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In the past,quality control was done by ...
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