Question 1

Joseph,a department chair at a major university always gives department faculty members a chance to express their opinions and encourages them to participate in decision-making.Employees who work with Joseph are likely to have a high level of job satisfaction.

Accepted Answer

A) True 
 B)False

Question 2

A basic difference between goals and objectives is that goals are:

Accepted Answer

A)   precise,while objectives are vague.
B)   set by tactical plans,while objectives are set by strategic plans.
C)   set by middle management,while objectives are set by first-line managers.
D)   concerned with broad,long-term accomplishments,while objectives focus on specific short-term details.E) A) and B)
F) None of the above

Question 3

The first step in the rational decision-making model is to identify alternative solutions.

Accepted Answer

A) True 
 B)False

Question 4

Liz is a first-line manager at her company,which is very traditional in its approach to management.In her position,Liz probably spends a lot of time giving employees detailed and specific instructions.

Accepted Answer

A) True 
 B)False

Question 5

In traditional organizations,____________ involves giving explicit instructions to workers,telling them what to do to meet the goals and objectives of the organization.

Accepted Answer

A)   directing
B)   organizing
C)   budgeting
D)   controllingE) B) and D)
F) A) and B)

Question 6

Managers focus on making efficient use of their organization's human resources,but leave decisions about the efficient use of other resources such as buildings,machinery,and supplies to engineers and accountants.

Accepted Answer

A) True 
 B)False

Question 7

Gabriella is responsible for hiring,motivating,and retaining the best employees for her organization.Gabriella is in charge of:

Accepted Answer

A)   staffing.
B)   orienting.
C)   directing.
D)   facilitating.E) B) and D)
F) None of the above

Question 8

The first step in the controlling process is to monitor and record the actual results.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements about leadership styles is most accurate?

Accepted Answer

A)   A manager should choose one style and use it consistently.
B)   Managers have no control over the leadership style they use.
C)   Effective managers often use a variety of leadership styles.
D)   Managers should always start with an autocratic style,but can gradually switch to a more democratic approach if workers earn their trust.E) All of the above
F) C) and D)

Question 10

As firms make greater use of empowerment and teams,managers will find that they:

Accepted Answer

A)   should use the same techniques for directing employees that were used in the past.
B)   will need to closely supervise the teams to make sure they remain focused on the goals of the organization.
C)   will need to provide the teams with detailed instructions to give them a clear sense of direction.
D)   must become more like coaches and counselors than bosses.E) B) and D)
F) C) and D)

Question 11

Which of the following statements has resulted in changes in the role of management?

Accepted Answer

A)   Most workers today show little initiative or creativity,so managers must spend more time directing their efforts.
B)   The marketplace is becoming global,which increases both competition and opportunities for cooperation and integration.
C)   Firms are recognizing that their workforces are too diverse,so managers must find ways to reduce diversity without violating federal laws against discrimination.
D)   The desire to encourage teamwork has resulted in larger,more cumbersome organizations with too many workers.E) None of the above
F) B) and C)

Question 12

Most of a top manager's time is devoted to conceptual and human relations activities.

Accepted Answer

A) True 
 B)False

Question 13

A vision is the overall explanation of why an organization exists and where it is trying to head.

Accepted Answer

A) True 
 B)False

Question 14

Goals are broad,long-term accomplishments an organization wants to achieve.

Accepted Answer

A) True 
 B)False

Question 15

Leadership is the management function of checking to determine whether or not an organization is progressing toward its objectives,and taking corrective action if it is not.

Accepted Answer

A) True 
 B)False

Question 16

Identify and define the four key functions of management.

Accepted Answer

The four functions of management are pla...

Question 17

Strategic planning is now much easier than it used to be because managers have access to very reliable computerized forecasting tools.

Accepted Answer

A) True 
 B)False

Question 18

The further up the managerial ladder a person moves,the __________ his or her original job skills become.

Accepted Answer

A)   more important
B)   less important
C)   stronger
D)   more tacticalE) A) and B)
F) A) and C)

Question 19

Because economic and competitive environments frequently change,organizations should:

Accepted Answer

A)   set a long-term plan and stick to it.
B)   develop contingency plans.
C)   save time and money by cutting back on planning.
D)   eliminate any long-term strategic plans,but devise short-term tactical plans and update them once a year.E) None of the above
F) A) and C)

Question 20

The top managers at the Sax Department Store find that their employees do not really share a common sense of purpose or have a common set of values.This suggests that top management has not provided a clear vision for the firm.

Accepted Answer

A) True 
 B)False

Exam 7: Management and Leadership

A basic difference between goals and objectives is that goals are:

Correct AnswerverifiedShow Answer

The first step in the rational decision-making model is to identify alternative solutions.

Correct AnswerverifiedShow Answer

Managers focus on making efficient use of their organization's human resources,but leave decisions about the efficient use of other resources such as buildings,machinery,and supplies to engineers and accountants.

Correct AnswerverifiedShow Answer

Most of a top manager's time is devoted to conceptual and human relations activities.

Correct AnswerverifiedShow Answer

The first step in the controlling process is to monitor and record the actual results.

Correct AnswerverifiedShow Answer

Gabriella is responsible for hiring,motivating,and retaining the best employees for her organization.Gabriella is in charge of:

Correct AnswerverifiedShow Answer

As firms make greater use of empowerment and teams,managers will find that they:

Correct AnswerverifiedShow Answer

Liz is a first-line manager at her company,which is very traditional in its approach to management.In her position,Liz probably spends a lot of time giving employees detailed and specific instructions.

Correct AnswerverifiedShow Answer

The further up the managerial ladder a person moves,the __________ his or her original job skills become.

Correct AnswerverifiedShow Answer

In traditional organizations,____________ involves giving explicit instructions to workers,telling them what to do to meet the goals and objectives of the organization.

Correct AnswerverifiedShow Answer

Which of the following statements about leadership styles is most accurate?

Correct AnswerverifiedShow Answer

Leadership is the management function of checking to determine whether or not an organization is progressing toward its objectives,and taking corrective action if it is not.

Correct AnswerverifiedShow Answer

A vision is the overall explanation of why an organization exists and where it is trying to head.

Correct AnswerverifiedShow Answer

Which of the following statements has resulted in changes in the role of management?

Correct AnswerverifiedShow Answer

Identify and define the four key functions of management.

Correct AnswerverifiedThe four functions of management are pla...View AnswerShow Answer

Strategic planning is now much easier than it used to be because managers have access to very reliable computerized forecasting tools.

Correct AnswerverifiedShow Answer

Joseph,a department chair at a major university always gives department faculty members a chance to express their opinions and encourages them to participate in decision-making.Employees who work with Joseph are likely to have a high level of job satisfaction.

Correct AnswerverifiedShow Answer

Goals are broad,long-term accomplishments an organization wants to achieve.

Correct AnswerverifiedShow Answer

Because economic and competitive environments frequently change,organizations should:

Correct AnswerverifiedShow Answer

The top managers at the Sax Department Store find that their employees do not really share a common sense of purpose or have a common set of values.This suggests that top management has not provided a clear vision for the firm.

Correct AnswerverifiedShow Answer

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The four functions of management are pla...
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