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According to the Myers-Briggs Type Indicator,individuals with a Feeling (F)preference try always to be objective in making decisions,whereas individuals with a Thinking (T)preference are more subjective.

A) True
B) False

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Michelle,an employee at Matthews Inc. ,finds it difficult to attain a promotion even after working for seven years at the firm.She believes that she is not being promoted because she is a woman.In this scenario,Michelle's progress in the organization is restricted by a _____.


A) downward move
B) nickel fence
C) job reduction
D) job rotation
E) glass ceiling

F) A) and B)
G) B) and D)

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Hollander McKenzie,an employee of Baha Enterprises,is having trouble in his current job.His manager's constant feedback is that he does not maintain consistency in his work.In a meeting with Hollander's manager,the HR team decides to shift him to a department that would not require as much skill as his current position requires.In this scenario,which of the following approaches to employee development is Hollander experiencing?


A) a promotion
B) a downward move
C) a transfer
D) a sabbatical
E) a job enlargement

F) B) and D)
G) D) and E)

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A(n) _____ involves moving an employee into a position with greater challenges,more responsibility,and more authority than in the previous job.


A) appraisal
B) demotion
C) promotion
D) transfer
E) externship

F) B) and E)
G) A) and E)

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Mindy,a manager at Savannah Grasse,observes that Mark is a slow learner and has not been able to grasp the nuances of his job responsibilities.She sees potential in Mark and decides to coach him.In this scenario,what role of a coach will Mindy be performing?


A) making sure Mark only obtains feedback from her
B) helping Mark accept the limits of mentoring relationships
C) helping Mark learn on his own by providing problems and withholding solutions
D) working one-on-one with Mark to teach him the necessary skills he needs
E) encouraging Mark to take a sabbatical

F) A) and E)
G) C) and D)

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What is an employee's responsibility in the data-gathering stage of career management?


A) to identify opportunities and areas needing improvement
B) to communicate performance evaluations
C) to identify steps and a timetable to reach goals
D) to provide assessment information to identify strengths,weaknesses,interests,and values
E) to ensure that goals are specific,challenging,and attainable

F) A) and B)
G) A) and C)

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The process of collecting information and providing feedback to employees about their behavior,communication style,or skills is known as _____.


A) requirements analysis
B) data mining
C) assessment
D) counseling
E) quality check

F) B) and D)
G) B) and C)

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Which of the following is true of formal education as an approach to employee development?


A) Organizations organize formal educational programs at the workplace or off-site to support employee development.
B) Formal education includes organization-specific workshops that are open to outsiders as well as employees.
C) As a prerequisite to formal education,trainees must enroll in various courses offered by an organization.
D) Formal education includes presentations sent out by an organization,which enlist the ethics and policies educating employees from time to time.
E) In an organization,formal education involves collating data pertaining to the development of projects.

F) B) and D)
G) B) and E)

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Ruben,a human resource executive for Alpha2Omega Equipment,is preparing a recommendation to the company's executives that the company develop a program of succession planning.The company has been growing rapidly,so he anticipates some resistance to the time required for careful planning.Which statement would best support Ruben's idea for succession planning?


A) Succession planning forces Alpha2Omega's managers to conduct performance appraisals of all employees.
B) Succession planning enables Alpha2Omega to promote managers whether or not they are ready.
C) Succession planning ensures that Alpha2Omega is ready with candidates if a key position becomes vacant.
D) Succession planning will be needed only temporarily,because the workforce has been aging.
E) Alpha2Omega is able to grow in spite of having fewer middle managers than it did 30 years ago.

F) A) and B)
G) A) and E)

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A(n) _____ is a career that frequently changes based on changes in a person's interests,abilities,and values and in the work environment.


A) prescribed career
B) stable career
C) flexible career
D) established career
E) protean career

F) C) and E)
G) None of the above

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Allowing employees to take a full-time temporary position at another company is known as a(n)


A) transfer.
B) expatriate assignment.
C) sabbatical.
D) externship.
E) lateral move.

F) A) and E)
G) A) and D)

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Which of the following is true of the relationship between training and development?


A) Training is future oriented,while development is focused on one's experiences in the past.
B) Training prepares employees for management careers,while development is for learning entry-level skills.
C) Participation in training is voluntary,but most organizations require participation in development activities.
D) The goal of training is preparation for the current job,while the goal of development is preparation for future job opportunities.
E) Training is often an ongoing process,while development tends to be a short-term process.

F) A) and B)
G) A) and C)

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Research suggests that managers who participate in programs like Individual Coaching for Effectiveness (ICE)improve their skills and are less likely to be terminated.

A) True
B) False

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Which of the following is a component of a basic career management system?


A) sabbatical
B) goal setting
C) externship
D) team building
E) workplace ethics

F) B) and E)
G) C) and D)

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Identify the correct statement regarding protean careers.


A) Employees in protean careers look for organizations to provide job security.
B) Employees in protean careers take lesser responsibility for managing protean careers than for traditional careers.
C) A protean career is one that does not change frequently.
D) Employees in protean careers look for organizations to provide development opportunities based on the modern psychological contract.
E) Protean careers are characterized by frequent changes due to changes in a person's desired level of compensation.

F) B) and C)
G) A) and E)

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The development of high-potential employees is a usually a very swift process.

A) True
B) False

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The four general approaches that companies use for employee development include


A) formal education,assessment,job experiences,and interpersonal relationships.
B) job rotation,promotion,transfer,and job sharing.
C) psychological tests,assessment centers,the Myers-Briggs Type Indicator,and performance feedback.
D) business games,formal courses,team building,and assessment.
E) total quality management,Six Sigma,lean manufacturing,and quality function deployment.

F) A) and B)
G) C) and D)

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The combination of relationships,problems,demands,tasks,and other features of an employee's jobs is referred to as _____.


A) job appraisals
B) job experiences
C) formal education
D) technical training
E) interpersonal relationships

F) B) and E)
G) A) and B)

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Charles is a successful senior employee at Groo Technology.He has five years of experience in the company and is well recognized for his contributions.The vice president of human resources tells Charles about Nina,an employee Groo hired for her keen intelligence.According to the vice president,Nina is struggling to make an impact because she does not speak up assertively or understand who to talk to when she has questions.The vice president asks Charles to serve as a mentor to Nina.What would this role involve doing?


A) promoting Nina to better jobs and giving her raises
B) assigning several protégés to help Nina
C) developing Nina through coaching,sponsorship,and challenging assignments
D) implementing a formal mentoring program
E) administering 360-degree feedback

F) A) and B)
G) B) and D)

Correct Answer

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In the feedback step of the career management process,the employee is primarily responsible for


A) ensuring that his or her goal is specific,challenging,and attainable.
B) identifying the company's resources needed to reach goals.
C) identifying what skills he or she could realistically develop in light of the opportunities available.
D) identifying resources he or she needs,including courses,work experiences,and relationships.
E) identifying his or her strengths,weaknesses,interests,and values.

F) A) and B)
G) A) and C)

Correct Answer

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