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Christopher,an employee,understands that he has great potential after taking a self-assessment test at his company.He decides to create a checklist of short-term objectives to achieve to help him hone his skills.In this scenario,Christopher is employing _____ as a mechanism of career management.


A) feedback
B) self-assessment
C) goal setting
D) assessment
E) appraisal

F) All of the above
G) A) and B)

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Which of the following statements is true of job enlargement?


A) It creates a type of role ambiguity because an employee is not sure how to handle improvements.
B) It allows employers more scope in recruiting more employees.
C) It assigns an employee to a position in a different area of a company.
D) It creates an opportunity for employees to develop new skills.
E) It moves employees through a series of job assignments in one or more functional areas.

F) B) and C)
G) B) and D)

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Which of the following statements is true about an assessment center?


A) An assessment center is a meeting room where a team of seven to ten employees is assigned a problem and must work together to solve it within a certain time period.
B) At an assessment center,multiple raters or evaluators evaluate employees' performance on a number of exercises.
C) It is an office that looks into the process of collecting information and providing feedback to employees about their behavior,communication style,or skills.
D) At an assessment center,senior managers hold a test that identifies individuals' preferences for source of energy,means of information gathering,way of decision making,and lifestyle.
E) It refers to an on-site location where the corporate leaders design a tool that gathers the ratings of a manager's use of the skills associated with success in managing.

F) A) and B)
G) A) and C)

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An organization can use downward moves as a source of job experience.

A) True
B) False

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A peer or manager who works closely with employees to motivate them,help them develop their skills,and provide reinforcement and feedback is known as a


A) protégé.
B) coach.
C) moderator.
D) high-potential employee.
E) facilitator.

F) B) and C)
G) B) and D)

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What is the organization's responsibility in the goal-setting stage of the career management process?


A) to identify what skills can be developed realistically
B) to identify goals and methods to determine goal progress
C) to identify steps and a timetable to reach goals
D) to ensure that the goal is specific,challenging,and attainable
E) to communicate performance evaluation and opportunities available to an employee

F) B) and C)
G) D) and E)

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Employees at Akesson Inc.are frustrated with their manager,Ryan,who does not believe in providing feedback because he thinks it's a waste of time.His employees argue that they do not know how to hone their skills if they are not told what areas they should work on and what areas are satisfactory.Which of the following statements would strengthen the employees' arguments?


A) Ryan only hires employees who have the potential to follow through on his high expectations.
B) Feedback is not an effective mechanism because employees can choose to reject the constructive information.
C) Evaluating each employee is a herculean task that would require a lot of time and effort.
D) Employees who receive feedback gain more clarity on their roles and how they fit within an organization.
E) Employees ought to evaluate themselves because self-assessment is the best type of feedback.

F) C) and E)
G) A) and B)

Correct Answer

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Which of the following categories in the DiSC inventory means that a person emphasizes relationships and also displays optimism?


A) conscientiousness
B) steadiness
C) influence
D) dominance
E) initiative

F) A) and E)
G) A) and B)

Correct Answer

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Management at an IT firm is thinking of promoting Barbara,a customer service representative,to the position of senior customer relationship manager.Which of the following,if true,would make the promotion less likely?


A) A promotion would reduce Barbara's feelings of accomplishment.
B) Barbara wants to improve her pay and status at work.
C) Barbara shows that she can handle greater responsibility.
D) Slow growth has limited the opportunities available in the company.
E) The company would have to provide information about the new position.

F) B) and C)
G) A) and B)

Correct Answer

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Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n) _____.


A) transfer
B) expatriate assignment
C) sabbatical
D) externship
E) downward move

F) B) and C)
G) B) and D)

Correct Answer

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Wrap Foods,a leading brand in microwavable food items,prides itself on helping its employees with their career paths.The employees are highly efficient and are motivated to define areas of weakness in their job performances and work to eliminate them.The employees take various tests to help them assess their career interests and behavioral tendencies,thus helping them work on becoming successful.In this scenario,which of the following systems for career management is being employed at Wrap Foods?


A) feedback
B) self-assessment
C) self-discipline
D) goal setting
E) action plan

F) A) and D)
G) A) and B)

Correct Answer

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Themost frequent uses of assessment are to identify employees with managerial potential to measure current managers' strengths and weaknesses.

A) True
B) False

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