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Which of the following best describes job sharing?


A) It is a work option in which two part-time employees carry out the tasks associated with a single job.
B) It is a work option that allows full-time employees to choose start and end times within the guidelines specified by an organization.
C) It is a work option that empowers individual workers by adding more opportunities for specialization in their current job duties.
D) It is a work option that enlarges jobs by combining several relatively simple jobs to form a job with a wider range of tasks.
E) It is a work option that enlarges jobs in an organization by moving employees among several different jobs.

F) A) and D)
G) All of the above

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The primary goal of ergonomics is to reduce the information-processing requirements of a job.

A) True
B) False

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False

What is a basic difference between job specifications and job descriptions?


A) Job specifications define tasks,and job descriptions define responsibilities.
B) Job specifications list observable actions,and job descriptions describe general qualities.
C) Job specifications look at a job's activities,and job descriptions look at the qualities needed to do the job.
D) Job descriptions define tasks,and job specifications define responsibilities.
E) Job descriptions look at a job's activities,and job specifications look at the qualities needed to do the job.

F) C) and E)
G) A) and E)

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The human resource department of Revlay Corp,wants to improve worker motivation,so it is investigating changes to job design.The department invites employees to suggest ideas related to scheduling.One of the most popular is a schedule in which full-time workers complete their weekly hours in fewer than five days.For example,instead of working eight hours a day for five days,the employees could complete 40 hours of work in four 10-hour days.Staffers in the HR department recognize the idea as being the flexible work arrangement known as _______.


A) a zero-hour contract
B) telework
C) retroactive overtime
D) flextime
E) a compressed workweek

F) D) and E)
G) B) and E)

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According to Herzberg's two-factor theory,individuals are motivated more by the extrinsic aspects of work than the intrinsic rewards.

A) True
B) False

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How does the Occupational Safety and Health Administration (OSHA)encourage organizations to adopt ergonomic job design?

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The Occupational Safety and Health Admin...

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In a job specification,a skill refers to a general enduring capability that an individual possesses.

A) True
B) False

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LRPN Consulting is a business consulting firm based in Nevada.The departments in the organization are based on the functions carried out by employees,such as customer service,marketing,tech support,and business consulting.Which of the following is most likely true of the organizational structure of LRPN Consulting?


A) Management jobs are not affected by the organizational structure.
B) The jobs mostly involve teamwork or broad responsibilities.
C) The focus is primarily on products or customer groups within LRPN.
D) The workers work alone at highly specialized jobs.
E) The workers have more authority and are involved in decision making.

F) D) and E)
G) A) and E)

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Maxwin Infomatics Corp. ,a nationwide logistics company,has announced the opening of a new unit for the manufacturing division.Alex,the HR manager,has been asked to help plan for the creation of the new unit.Which of the following relates to the task undertaken by Alex,if he is involved in the process of explaining how an employee will execute his or her tasks?


A) job rotation
B) job evaluation
C) job design
D) job enrichment
E) job extension

F) A) and D)
G) C) and D)

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Which of the following job analysis methods requires subject-matter experts to evaluate a job in terms of abilities required to perform the job?


A) Work Sampling Technique
B) Participant Observation Technique
C) Fleishman Job Analysis System
D) Position Analysis Questionnaire
E) Conjoint Analysis Technique

F) All of the above
G) C) and D)

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Which of the following scenarios reflects a job lacking the characteristic of task significance?


A) a job requiring a variety of skills to be performed
B) a job requiring completion of the whole piece of work from beginning to end
C) a job that has minimal impact on the lives of other people
D) a job allowing individuals to make autonomous decisions about the job
E) a job where a person receives clear information about performance effectiveness from the work itself

F) C) and D)
G) A) and D)

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Which of the following arrangements would qualify as job rotation?


A) a receptionist hired to perform the jobs of file clerk and typist
B) support staff being trained in front-office functions through periods of alternating work arrangements
C) members of the production team making decisions regarding how to resolve problems with customers
D) a manager participating in a meeting while on vacation with his family
E) a manager directing employees to stop production when quality standards are not met

F) A) and C)
G) All of the above

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B

Job enrichment differs from job rotation in that job enrichment


A) empowers workers by adding more decision-making authority to their jobs.
B) transfers employees among several different jobs at the same hierarchical level.
C) combines several relatively simple jobs to form a job with a wider range of tasks.
D) allows employees to mutually exchange work roles at the same organizational level.
E) assesses the relative dollar value of each job to an organization.

F) D) and E)
G) B) and E)

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To gather information about worker requirements,the Fleishman Job Analysis System typically asks _____ to evaluate a job in terms of the abilities required to perform the job.


A) subject-matter experts
B) supervisors
C) HR specialists
D) external analysts
E) CEOs

F) D) and E)
G) A) and E)

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Creations Media Inc. ,a publishing company,conducted an internal survey on employee satisfaction.The results indicated that a majority of its support staff considered their jobs to be monotonous.In order to change this,management decided to combine the job duties of assistants,typists,and file clerks into a single job that requires all three kinds of work.Which of the following techniques of job design did this move constitute?


A) job analysis
B) job review
C) job identification
D) job evaluation
E) job extension

F) B) and D)
G) D) and E)

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E

Catherine is an HR executive looking for a new job.She comes across an advertisement in a newspaper seeking applications for the position of an HR manager.The advertisement exclusively highlights requirements such as strong communications skills,excellent teamwork abilities,and leadership skills.These requirements constitute a _____.


A) job evaluation
B) job analysis
C) job description
D) job specification
E) job orientation

F) A) and B)
G) A) and D)

Correct Answer

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The employees at NeiFra Infosystems Inc. ,a website design company,have been struggling to provide quality services to clients.An investigation reveals that employees feel dissatisfied and mentally fatigued due to the challenging nature of their jobs.Ellen,the HR manager,suggests simplifying jobs in order to reduce errors and increase accuracy.Which of the following options would be a way to simplify the mental demands of employees' jobs?


A) imposing rigorous quality control standards
B) training employees to multitask between different job responsibilities
C) using software that helps with tracking progress
D) providing comfortably designed office chairs
E) increasing the information-processing requirements of the job

F) D) and E)
G) A) and D)

Correct Answer

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Which of the following job design techniques involving the addition of decision-making authorities to a job is credited to Frederick Herzberg?


A) job extension
B) job rotation
C) job enrichment
D) job enlargement
E) job sharing

F) C) and D)
G) D) and E)

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Industrial engineering provides the best way to motivate employees by adding meaning to their jobs.

A) True
B) False

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DigiAd Inc. ,an advertising firm,requires its employees to be at work between the hours of 11:00 a.m.and 2:00 p.m.This work rule allows employees to work additional hours before or after the time period in order to work the full day.Identify the job design method implemented in this scenario.


A) zero-hour contract
B) flextime
C) compressed workweek
D) telework
E) retroactive overtime

F) A) and D)
G) None of the above

Correct Answer

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